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Experienced Revenue Assurance and Fraud Manager From Latin America Joins GRAPA Faculty for 2011
Pamela Noriega, experienced Telecoms Fraud and RA manager, will be joining GRAPA’s faculty to develop new curriculum and to work with members of the Latin American community in order to further GRAPA’s ability to meet the needs of these telcos.
"I'm excited about the chance to work more closely with the members and being able to interact with them as a faculty member," Pamela commented when asked about this opportunity. "I have been consistently impressed with the value added by the experiences and knowledge shared by each member, bringing much-needed diversity in terms of ideas and backgrounds. This sharing of ideas enriches the learning community in immeasurable ways, and I am so excited to be a part of it."
Pamela joins the GRAPA staff after working for the past four years as Revenue Assurance and Fraud Manager for Nuevatel Bolivia, where she was tasked with starting up the Revenue Assurance and Fraud Management department from the ground up. Having successfully accomplished this, she managed to lead her group to become one of the most successful RA and Fraud Management teams in Latin America.
She attributes much of her success to her extensive experience in Finance, Risk Analysis, and Project Management in industries as diverse as banking and telecommunications, and she is excited to utilize this expertise in developing new, up-to-date curriculum to bring to the classroom and share with students around the world.
Pamela will officially begin teaching GRAPA training courses in Spanish starting in 2011, and will be working on developing new curriculum and certification training programs for GRAPA starting in October 2010. Her first step will be to begin updating the GRAPA Standards for 2011.
To view the work that Pamela will be working on for the RA Standards for 2011, please visit www.grapatel.com/
GRAPA was created to serve the interests of telecommunications professionals engaged in the design, delivery, assurance, fraud containment, risk management and audit of telecommunications revenue streams and approaches throughout the world. GRAPA does this through the development, formalization and promotion of professional practices; development, creation and promotion of innovative, new and more efficient methodologies;
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GRAPA was created to serve the interests of revenue assurance professionals throughout the world. The RA Academy is the official training group for GRAPA.