UK Telephone Answering Services from alldayPA

Oct. 26, 2010 - PRLog -- No matter the size or call volume of a business, alldayPA has an answering service perfectly tailored to their needs.  Each company’s needs are unique, and for this reason alldayPA’s individual services are virtually impossible to list in total.  Clients can choose from a variety of support services and functions, each with individualized customizations.

Call answering services, simply put, are based around answering calls for a business.  Some companies may feel the need for extra support to manage large call volumes, or have a way for customers to speak to someone outside of regular business hours.  It could even be a matter of better maximising in-house employees’ time.  Whatever is required, alldayPA’s quality services are an appropriate solution to the problem.  With over 23,000 clients across the UK, a comprehensive range of answering services are available to meet any business’s needs.

Some of alldayPA’s answering services are straight forward.  Many clients use the company as a switchboard service, available to answer all calls at any time of day or night, or just some of the calls for certain times of the day.  alldayPA also functions as a customer service helpdesk, cutting costs for corporations without risking customer satisfaction.  Order taking services are also available to e-commerce, direct sales or mail order businesses, cutting costs once again and also providing better process management.

alldayPA’s services can also be more specifically designed for lone worker protection or employee absence hotlines.  As such, the service provides the ability to monitor and protect employees working out in the field, or provides a 24-hour hotline to manage employee sick calls.  Larger scale companies may benefit from such services, as well as alldayPA’s media response, disaster recovery, or franchise services.  These unique programmes offer an easier way to handle sales literature or application requests, receive back up support in the event of an emergency, or manage a network of franchise locations with ease.

Temporary services may also be required at busy times of the day, or for short-term breaks for holidays or shut downs.  Cover the receptionist desk while he or she is on holiday, and rest assured that every call will be answered professionally.

Not only are alldayPA’s services extensive, but their level of quality is superb.  Supported by the latest telephony technology, every call is answered personally and professionally with the company name, just as though each telephone operator is an employee in that company’s home office.  To ensure transparency, every call is recorded.  

Find the extra support needed to run your business more smoothly with alldayPA.