Titan Power’s Responsiveness Eases Crisis Caused by Thermal Runaway

Oct. 11, 2010 - PRLog -- Batteries are critical components in power back-up systems. If every one of the batteries supporting a UPS is not functional, the overall emergency power system will not operate as intended, resulting in power degradation and power failure.  Strings of batteries combined to provide adequate emergency power are wired in a parallel configuration, a bit like the earliest electric Christmas tree lights.  So even though emergency response technology has advanced light-years over the last decade, the weak link in these systems remains the same:  if one battery fails, the entire “String” will not function to prevent power loss.

Titan Power, Inc, in Phoenix, AZ designs, installs and maintains all components of uninterruptible power systems (UPS) and batteries. They are distinguished within the industry for their rapid response and thorough system inspections.  A recent client response scenario illustrates a number of reasons why Titan Power customers are so loyal.

At the initiation of a new contract, a Titan Power UPS and battery maintenance customer indicated they had just had an inspection by the UPS manufacturer, so the client suggested a three month delay before scheduling  the first Titan Power maintenance.  Before Titan’s first scheduled inspection, however, a fire broke out in the UPS/battery area which required the Phoenix Fire Department’s intervention.  Within minutes of receiving the emergency dispatch, Titan’s experienced technicians were on site. Upon review it was discovered that the fire had originated in the battery cabinet, and that the manufacturer’s representative had not performed a thorough inspection of the batteries just two weeks prior to the fire.  One or more batteries in the “string” were not functioning properly, and the result was a fire and “thermal runaway,” which was caused by the extreme heat generated by the failure.

Titan Power ordered replacement batteries on the spot, and was able to remove the fire-damaged debris, deliver and install 160 new batteries within 24 hours.  The customer’s interruption of critical services was held to a minimum, due to Titan Power’s outstanding supplier relationships and their culture of responsiveness.

“Installing an emergency power system is an important first step in ensuring an uninterruptible supply for an organization,” says Stephen Berney, spokesman for Titan Power, Inc.  “The next step is equally important, and should be included in the budget cycle once the equipment has been installed and is functional.  Regularly scheduled maintenance contracts guard against unforeseen problems that can not only disable the system’s power protection, but can possibly extend the life of the original investment by heading off catastrophic battery failures.  The effectiveness of mission-critical equipment is useless if just one battery fails when it is needed, and no one wants a fire to be the first indication of a problem.”

Titan Power, Inc is a full-service provider of uninterruptible power solutions and preventative maintenance.  They are licensed to provide “turn-key” data center, main distribution frame (MDF), and independent distribution frame (IDF) construction in Arizona, California and Nevada, including appropriate cooling and ventilation components. Their experienced professionals provide consultation on design, engineering, specification and compliance for mission-critical installations in hospitals, public safety and military organizations, casinos, and a wide variety of large and small data centers.  

Titan Power is an approved contractor for the purchasing function of the State of Arizona, and is thereby pre-approved to provide its services to any Arizona municipal entity in the State.  Titan Power has experienced UPS/battery service and installation professionals in Arizona, Nevada, California, New Mexico and Colorado.  For more information, or to sign up for Titan Power’s technology updates, go to www.titanpower.com, or call (800) 509-6170 to speak to an emergency backup power professional.

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Titan Power specializes in Power & Air Systems for facilities with Critical Power. We are a Licensed General Contractor and specialize in the design, engineer, construction and ongoing maintenance of Computer Rooms, Data Centers, Main Distribution Frames (MDF), Independent Distribution Frames (IDF) or Telecom Centers.