Conflict Management - Conflict to Collaboration Skills Workshop

Most organizations have to deal with conflict, sometimes planned as a consequence of evolving company policy, or as a result of unforeseen influences.
Sept. 30, 2010 - PRLog -- This workshop from The Sergay Group's Leadership Development Programs has been designed to prepare participants to manage change which will ensure continuous improvement, survival, and especially during these tough times, growth.

After attending this outcomes based workshop, participants will be equipped with the skills to effectively deal with different conflict situations and be able to deal with their own conflict issues and styles. Learn to turn conflict into collaboration so that potentially negative impacts emerge as positive outcomes. Conflict will impact negatively on efficiencies, morale and overall well-being of the entity if not addressed.

Participants will be instructed how to manage intra-personal, inter-personal, team, and organizational conflict. How to deal with conflict assumptions. Personally being able to define conflict. How to diagnose conflict situations. Analyze different conflict situations and styles, and, how to manage conflict. Get to grips with the "how to" in conflict resolution. Mediate conflict to collaboration.

For more information on this important resource, and how you can assist your employees, visit http://www.sergaygroup.com/Services/Training/Leadership-D...

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The Sergay Group is a consulting firm that specializes in organizational development, organizational development training, leadership and employee development training and more.
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