Payment Protection Insurance Complaints Rise - Banks Dragging Feet and Trying To Deter Claims

Sept. 29, 2010 - PRLog -- Financial organisations across the UK are making headlines yet again for a record number of complaints from disgruntled customers receiving shocking customer care. The number of complaints escalated to the Financial Ombudsman Service (FOS) rose to 84,000 for the first half of the year.

Unsurprisingly, Payment Protection Insurance (PPI) claims were the highest area of complaints. The rise is attributed to growing consumer awareness as to the scale of PPI mis-selling, and increasing customer knowledge as to their rights to make a claim for mis-sold PPI.

PPI Return http://www.ppireturn.co.uk welcome growing coverage of the PPI mis-selling scandal but are equally aware that many of the leading financial organisations are purposefully dragging their feet when it comes to claims. It would appear that when a claim is made, the financial sector often responds poorly, if at all, in the hope that inaction will deter claimants from continuing making a claim to have mis-sold PPI returned. In terms of which banks uphold the most claims, The Co-op came highest at 36%, followed by Barclays at 32% dropping down progressively Santander at 19% with Lloyds standing at a paltry 12%.

PPI claims need not be escalated to FOS. Where a claim goes before FOS, over 70% are resolved in favour of the claimant. PPI Return http://www.ppireturn.co.uk work hard to avoid the need for intervention by FOS and can cut through any rhetoric and bluff by the banks making the rightful return of PPI quicker and less problematic.

ABOUT PPI RETURN – PPI CLAIM SPECIALISTS

PPI Return is one of the UK’s leading PPI claims law firms with a wealth of experience and highly qualified legal advisors.

PPI Return is dedicated exclusively to helping clients regain mis-sold Payment Protection Insurance (PPI) payments. There are many thousands of people in the UK who were either mis-sold PPI or not informed of how the PPI worked when taking out loans. PPI Return works to correct this wrong doing and works on a highly competitive fee basis. PPI Return provides an online ’60 Second Test’ where you can quickly assess if you are entitled to make a claim for mis-sold PPI in addition to Web Chat with PPI Claim specialists.

CONTACT

PPI Return
Mersey Chambers
5 Old Churchyard
Liverpool
L2 8GW
Tel:  0800 877 8888
info@ppireturn.co.uk  
http://www.ppireturn.co.uk

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PPI Return is one of the UK’s leading PPI claims law firms with a wealth of experience and highly qualified legal advisors.