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New Book Shows How to Implement Lean in the Information Age
This new book delivers the tools and techniques needed to adapt Lean manufacturing concepts of waste, value, and continuous flow to the technology-rich service-oriented office.
“This is one of the best books I’ve seen on Lean for knowledge and project workers. Most books on Lean implicitly focus on repetitive processes—doing the same thing over and over—whereas this book recognizes many of the challenges of understanding and improving a process that might only occur the same way once. This book will certainly help project workers eliminate the waste from their process improvement efforts.”
—Tyson R. Browning, Associate Professor of Operations Management, Department of Information Systems and Supply Chain Management, Neeley School of Business, Texas Christian University
“This book is packed with new ideas, and breaks new ground in so many directions, for a ‘traditional’
— John Bicheno, Director MSc in Lean Operations at Lean Enterprise Research Centre, Cardiff Business School
About the Authors
George Gonzalez-Rivas has been a process improvement consultant for most of his life and has worked with several consulting companies, most recently as a partner for PA Consulting Group. He has advised telecom, energy, and product development organizations, and is the inventor of the Infel Matrix approach to information modeling. He is continuously improving his Lean skills. He is currently the national director of AnyLogic America.
Linus Larsson, until recently a partner at PA Consulting, is now pursuing new business ventures with The Quest Group while he is at work on yet another new book. As an advisor on strategy and performance improvement to large international corporations for more than 20 years, Linus has worked with high-performance companies in a range of industries, including manufacturing, financial services, health care, and business services. He has held senior management positions with several global business services corporations, where he has helped pioneer a number of Lean initiatives. His diverse experience and innovative approach, along with his record of success, make him a leading thinker, as well as a much sought after writer, speaker, and advisor on effective ways to apply Lean philosophy in a non-factory environment.
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Productivity Press is a premier source of authoritative information on organizational development offering the broadest selection of books and learning tools about lean methodologies, based on the Toyota Production System. http://www.productivitypress.com