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Hewlett Packard and Avant sign agreement for Business Service Management Training Curriculum
Industry leader’s Service Value Management training curriculum selected by HP to augment their ITSM/ITIL education portfolio
With more and more IT organizations and service providers being tasked with effectively communicating the value of their services, demonstrating strategic business alignment, and successfully managing service portfolios, many organizations are turning to IT-SVM as a proven method for accomplishing these ongoing tasks.
“SVM is a logical next step for organizations who have adopted a Service Management framework and are looking for firm guidance on the ‘How-To’ of managing their service portfolios for the greatest business benefit”, said Avant’s President, Shane Deay. “Our IT Service Value Management program is a perfect addition to HP's market-leading portfolio of services, software and training.”
Endorsed by The International Association for Business Service Management and based on the experience of IT service management practitioners worldwide, IT-SVM is a repeatable management methodology for maximizing the business value of IT services through justified resource optimization and targeted service improvements.
Avant delivers IT-SVM training worldwide for clients and at industry events including the itSMF New Zealand, itSMF Australia, and itSMF USA Fusion Conferences. “We look forward to partnering with HP and supporting their unwavering commitment to IT Service Management and Business Service Management”, said Mr. Deay.
About HP: HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com/
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Avant Corporation is a global leader in IT Service Value Management and ITSM training and consulting. Avant helps IT organizations and service providers identify service improvement opportunities that maximize the business value of their services.