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M&M Roofing, Five locations, Servicing Six Areas, One Contact
You only need to know one person at M&M Roofing from start to finish.
By: J. Sam Sadler, elleven consulting group
M&M Roofing recognized that their clients have a far better experience when they only have one point of contact with them. As a result, they have a system in place where the client only has one point of contact. As simple as it sounds, it is extremely effective.
Communication is enhanced tremendously with this system. The same person that estimates a project and works through all the intricacies of a project is the same person that chooses the crews that will perform the labor and even coordinates delivery of materials.
M&M Roofing can be reached at: http://www.mmroofsiding.com/
Catch more updates at: http://ellevenconsultinggroup.blogspot.com/
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Branding, marketing, advertising for small to mid-sized businesses bringing Fortune 500 flavor to every client.elleven is best know for their "Community Brand Outreach" program conceived by CEO, J. Sam Sadler. The program generated some 80,000 leads in the first three days of it's existence.
Page Updated Last on: Aug 24, 2010