ERT promotes Stephen Schilling to Microsoft Dynamic CRM, SharePoint and BI Services Delivery Manager

Aug. 4, 2010 - PRLog -- Stephen will be responsible for managing the planning, operation and problem-solving efforts so that the team meets it required level of service and production. This key leadership role is responsible for managing and coordinating the resources and processes to successfully deliver ERT Group implementations. In addition, Stephen will be tasked with strategic efforts to help build upon the company’s’ success and further development in the future.

Stephen Schilling joined ERT Group in 2009 as a Functional and Technical Systems Consultant; Schilling was instrumental in many successful processes including:

• Defining user requirements for new client implementations and in depth evaluation with the Microsoft Dynamics product line (CRM, GP); included analysis of the overall system design, quality tests of procedures, programs and data utilization, system configuration, report customization, and further training of users to the new system.

• Working on multiple ERP implementations (CRM, GP, SharePoint), focusing on requirements definition and project plan development, overall system design, quality testing procedures,
and training.

• Implementing Microsoft Dynamics CRM along with custom integrations and unique business processes to expand functionality and tailor to company's needs.

• Internal work to improve company efficiency including CRM customization, CRM marketing efforts, SRS Reporting, Crystal Reporting, assistance with Citrix environment and network, defining improved project management processes and workflow, as well as other tasks to boost productivity.

“Stephen has been key part of our success and we are thrilled to promote him to this important strategic role for our organization” said Michael Medipor, president of ERT Group.

His information technology and computer applications consultant backgrounds, brings to this position a set of skills and experience that will be an important asset to help our organization reach its goals.

Mr. Schilling has a Bachelor of Science and a Master of Science in Business Administration – Decision & Information Sciences with Concentrations: Information Technology & Supply Chain Management from the University of Florida.

We congratulate Stephen Schilling, and look forward to a prosperous future with him.

# # #

About ERT Group

ERT Group is a one stop solution provider, focused on providing automated streamlined Dynamics ERP & CRM solutions that meet the business and technological requirements of our entire client's.

We are a Microsoft Gold Certified Partner, and our latest achievement was to become a Microsoft President’s Club Member, this membership is granted based on out continual, committed efforts aimed at offering solutions that meet the needs of our customers.

Serving as the trusted advisor across all aspects of an organization; utilizing our in-house resources, Partnering with other Microsoft Partners or combination of both, the strategic value of our solutions combined with our proven Sales Methodology and Deployment Methodology has contributed to the continued growth of our customer base and overall success of ERT Group as a valued industry partner.

For additional information visit us at http://www.ertgroup.com