London Lawyers celebrate 2 years of unique Money Back Guarantee offers!The client focused law firm is rapidly changing the rules of the game when it comes to solicitor – client relationship with plans to open two more new offices by the end of this year.
July 30, 2010 - PRLog -- London lawyers, Bains Cohen Solicitors is celebrating the second anniversary of the Money Back Guarantee offer to their new clients.
Yesterday, at his Finchley office, Managing Partner Yair Cohen http://yaircohenuk.com felt completely vindicated: “When I suggested the idea that as a firm of solicitors we should offer a Money Back Guarantee to each and every new client, I was told by those who love me to stick to practising law. I was assured that this was a bad idea. We would be bankrupt within a year, we will end up having constant arguments with clients, and people looking for free advice will take us for a ride. This was two years ago. Since then, we have given advice on a Money Back Guarantee basis to hundreds of new clients – we advise at least one new client a day – and the number of clients who have asked for their money back is still ZERO. It’s not as if we discourage them from asking for their money back either. On the contrary, we always need to be satisfied that our clients are 100% happy with the advice we give them otherwise we offer them their money back ourselves. This Money Back Guarantee offer has done us a power of good. We go out of our way to make sure that every single client we see is 100% happy, otherwise we don’t get paid. It’s that simple. This is a classic form of ‘self inflicting’ discipline that actually works. I cannot tell you how many clients have chosen us over our competition because of the Money Back Guarantee offer. I am also quite certain that the offer of a Money Back Guarantee has influenced each and every one of them in their decision to choose us over every other firm of solicitors available to them. There are currently around 60,000 lawyers practicing in England and Wales but not one of them thought that Money Back Guarantee offers could apply to their business. Bains Cohen Solicitors http://www.bainscohen.com is the only firm that I know of offering a Money Back Guarantee to every single new client. “ The law firm, which now has 3 offices in London and Essex, is intending to continue with the Money Back Guarantee offer for at least another year. http://www.BainsCohen.com # # # Business London lawyers Bains Cohen Solicitors, specialises in media law, intellectual property, internet law & reputation management. A strategic law firm which breaks tradition with its honest,straight forward & down to earth approach to legal issues. End
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