coAction.com Launches New On-Demand Business Collaboration Solution

—Delivers Simple, Unified Workspace, and Advanced Collaboration Tools on a Single Web Platform —
 
 
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Saas
Cloud Computing
Collaboration
Software
Crm
Accounting
Call Center
Customer Service

Industrys:
Computers
Software

Location:
Middletown - New Jersey - US

July 20, 2010 - PRLog -- ISELIN, N.J. — coAction.com, a leading provider of advanced business collaboration software, today announced the launch of its new integrated on-demand collaboration solution, coAction. Designed to support multiple horizontal business processes – such as finance, sales, and customer service – through connected “coApps,” coAction can be used by businesses seeking to accelerate their “lead to cash” cycle functions.

“Traditional collaboration solutions do not provide a rich end-user experience and are costly to deploy and maintain,” said Jagdish Talreja, president, coAction.com. “As more companies seek to fully leverage the Web for business collaboration, coAction’s instantly accessible SaaS-based collaboration solution provides immediate value by improving business processes and reducing costs.”

coAction leverages the software-as-a-service delivery model and features multi-tenant architecture, a finely grained security schema, extensible data model and reliable services and integration framework.

Select One or More coApps

Ready to use without any installation requirements, coAction “coApps” provide the rich user-interface experience of the desktop. Unlike other collaboration tools that are disconnected and require users to access separate applications for email, tasks, shared folders and calendars, coAction presents business users with connected ready-to-use tools on a single Web-based platform.

coAction “coApps” can be implemented by companies, workgroups or departments as specific business needs dictate.  The full suite of coAction solutions include:

•   Workspace
o   Task management
o   Document management
o   Email management
o   Project management
o   Calendar
o   Discussions
•   Customer Collaboration
o   Opportunity management
o   Service & support
•   Collaboration Portal
o   Self-Service support
o   Invoices & statements
o   Claims management
•   Receivables Collaboration
o   Collections collaboration
o   Claims collaboration

coAction customers can also design their own “coApps” to address their unique business requirements.

Talreja commented, “The beauty of coAction is that dispersed workers can collaborate over the Web to track disparate information – such as emails, correspondence, transactions and project milestones - in one solution. Our approach diminishes errors and saves the time wasted when knowledge workers have to spend cycles searching for related information in separate applications.”

Solid History of Software Success

Managed by seasoned entrepreneurs with solid track records of successful ventures, coAction.com has a strong history of assisting companies improve individual and cooperative work. Originally founded as Capgent in 2007, the company rapidly attracted more than 5,000 users for its SaaS-based financial collaboration applications in over 50 organizations.

The coAction management team includes CEO Shashi Prasad, who is responsible for setting the strategic direction for the company; Jagdish Talreja, president of coAction and the founder of the company’s predecessor, Capgent Technologies; and Vivek Menon, managing director of the company’s technical team in Mumbai, India. The company’s Chief Technology Officer is Harold Piskiel, an industry expert with 35 years of experience in information technology, developing applications, database and data distribution technologies. He was the founder and CEO of Diogenes Software and earlier in his career, he co-founded New Era of Networks (NEON) where he served as its executive vice president and CTO.

“Already a proven provider of collaboration software with an aggressive growth strategy, coAction.com is well positioned to be the dominant player in the on-demand business collaboration market,” said Talreja. “As more business look to improve operations, gain insight into their businesses and embrace online collaboration, coAction provides the right combination of features and functionality to deliver a competitive advantage.”  

About coAction.com

coAction.com is a leading provider of business collaboration software that automates and optimizes business processes. coAction’s powerful and interactive collaborative environment features a rich and easy desktop-like interface and a wide selection of coApps that can be customized to user specifications. coAction’s advanced collaboration solution provides strong role-based security and an automation engine to control the progression of items from open to close to meet today’s businesses’ collaborative needs. Users gain real time visibility into projects, milestones and tasks and the ability to collaborate with co-workers or customers, regardless of their global location. coAction’s collaborative platform is delivered through the on-demand Software-as-a-Service (SaaS) delivery model, alleviating the need for additional IT investment or resources. For more information, please call +1.732.636.0485 or visit www.coaction.com.
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Source:coAction
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Tags:Saas, Cloud Computing, Collaboration, Software, Crm, Accounting, Call Center, Customer Service
Industry:Computers, Software
Location:Middletown - New Jersey - United States
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