Hoteliers offered a new alternative to manage their customer reviews.
A recently launched accommodation review service StayReview.com ensures that hoteliers are able to receive and respond to customer feedback as it is received, for free.
A recently launched accommodation review service, StayReview.com ensures that hoteliers are now able to receive and respond to customer feedback as they receive it. The idea of receiving customer feedback through a website is not new, however there are a number of key differences that make StayReview.com an interesting alternative to the more familiar solutions.
Firstly, hoteliers are actively involved in the review process from the onset. Hotel owners are required to list their establishment and are therefore able to receive and reply to reviews as they are posted. This ensures that guest reviews are meaningful and can be of immediate use to the establishment owner.
Stay Review ensures that all reviews are submitted anonymously, ensuring that reviews are sincere and an accurate representation of the service experienced. Most significantly, this service is offered for free, with a commitment from Stay Review to never charge for the right to receive or reply to reviews - without limitations.
Should this not be enough to attract hotel owners to list their establishment, the website includes a number of additional features once they have listed in the form of a personal dashboard. Features included are:
- Facebook and Twitter integration to boot strap their marketing efforts.
- Graphs to monitor service levels.
- The ability to create a detailed listing, which includes photos, rates and the use of Google maps to mark their location.
Hoteliers and accommodation owners interested in listing their establishment can do so directly through the Website. Visit http://www.stayreview.com to complete the listing process.