UltraSoft Launch Customer Web Portal for Business Centres

May 14, 2010 - PRLog -- UltraSoft Technologies, the market leader in provision of software solutions for the serviced office industry, has announced the launch of its new Customer Web Portal, through which centre operators can interact with their customers and potential customers 24/7.

The web portal is aimed to improve the customer experience while reducing the cost of customer care. Easily integrated with company’s website, it establishes an open line of communication between centre operators, in-house customers and potential customers around the world.

The new software will enable business centre operators to deliver the following main functionalities via their website:

1. booking meeting rooms and services online
2. delivering invoices and related information online
3. logging and monitoring customer care queries online
4. allowing customers to manage and update their profiles online
5. publishing up-to-date centre information and procedures
6. capturing web enquiries and processing them in UltraSoftCRM automatically

The web portal utilises real-time data held in UltraSoft thus eliminating the need to update manually. It can be accessed anytime from anywhere via a computer, mobile phone or PDA.

Harun Biswas, Managing Director of UltraSoft Technologies Ltd said, “Our customers have waited a long time for the web portal to arrive, so it gives me great pleasure to announce today that it’s here.  We are confident that our web portal will make a big difference in the way business centres serve their customers, and we remain committed to develop the system further”.

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About UltraSoft Technologies Ltd.
UltraSoft Technologies is the rapidly emerging market leader in the provision of software solutions for the serviced office industry. They apply the latest technology to simplify complex business processes and produce fully integrated solutions. UltraSoft Technologies was founded in 1998 by Harun Biswas who has been working in the serviced office industry since 1994. www.ultrasoft-tech.co.uk