Social media as „web” concierge at the Mövenpick Resort & Thalasso Crete

„Guest experiences start online and finish online.”
 
April 13, 2010 - PRLog -- Mövenpick Resort & Thalasso Crete includes Social Media Tools, such as Facebook, Twitter, LinkedIn to their day to day operation, recognizing the importance of talking with customers online to build better relationships based on trust and recognition.

„If you can't find something in a library, you ask the reference desk. If you want to know where to dine or what show to see while travelling, you ask the hotel concierge. The same applies to Social Media relations in today's Web world: If you want to know something, you ask.”- says Mrs. Edina Maraczi-Hutflesz, who recently joined to the Mövenpick Resort & Thalasso Crete, introducing the new tools of Public Relations through Social Media.
Having the venue in which conversation can flow gives the Mövenpick Resort & Thalasso Crete the opportunity to respond to questions and direct people to the right sources, just as a concierge would do for any hotel guest.
With the social media presence, there is a wider opportunity to reach out directly to customers who trust us or enjoy hearing what we have to say on the social network sites and on our hotel website.
http://www.facebook.com/moevenpickresortcrete/
http://www.moevenpick-hotels.com/

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Enjoy the well-known Greek hospitality, Swiss efficiency and international standards at the Mövenpick Resort & Thalasso Crete. Situated on a long stretch of sandy beach, only 11 km away from the International Airport of Heraklion. The central yet quiet location is ideal to explore the East or the West side of the 400 km long island and to visit as well near-by Heraklion, a bustling city with it`s museums, shopping centres and the famous archaeological site of Knossos.
A perfect destination to simply unwind and be tempted by culinary delights in a beautiful setting.
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