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Follow on Google News | Consilium Software Recognized with New Market Breakthrough Award for Genesys Contact Centers in AsiaConsilium Software has been recognized by Alcatel-Lucent as the New Market Breakthrough Award winner for Genesys contact centers at the Genesys Asia-Pacific & Japan Partner Forum held in Chiang Mai, Thailand
By: Aastha gupta Consilium Software has built a reputation for highly seasoned skills in architecting, designing and implementing Genesys contact centers for direct accounts and to Genesys and Alcatel-Lucent customers worldwide. Consilium’ Pramod Ratwani, President and Executive Chairman, Consilium Software, said that, “Consilium has taken advantage of years of experience in this industry, ground-breaking strategies and our track record of delivery in winning new business and competitive displacements. We are in the process of launching a new managed services initiative which will provide hosted contact center and custom-built applications in a very cost-effective platform. Consilium will provide a unique value proposition with this offering, backed solidly by our by best-in-class professional services and established support organization.” “We are extremely pleased and honored to get the Genesys New Market Breakthrough Award. We will continue to delight our clients with innovative solutions and the high-quality of services that they have come to expect from us,” said Srikanth Sesh, CEO of South Asia and Middle East Operations at Consilium Software. Consilium Software is a Premier-tier Asia Pacific partner of Genesys Telecommunications Laboratories, an Alcatel-Lucent company. In the Americas, Consilium is an Advanced partner with a Genesys System Integrator (SI) and ISV relationship. In addition, Consilium is a global professional services partner having delivered projects and won repeat business as sub-contractor to Genesys and Alcatel-Lucent in the UK, Europe, the Middle East, Asia Pacific and Africa. About Consilium Software Consilium Software is the Unified Communications software company which is Enabling Unified Success™ in enterprises and contact centers – with solutions that combine industry-leading products from technology partners, innovative software applications and unmatched services expertise. Powered by communications convergence, collaboration and customer interaction optimization software, Consilium’s solutions enable companies to improve communication flows, transform business processes and increase business efficiency. Consilium professional services uniquely helps clients get business results fast by focusing on their requirements first, creating solutions using the best and most appropriate technologies, and providing the finest technical services. Consilium’ End
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