Vtravels Announces To Set Up Its Own Captive Unit To Handle Customer Service Operations

Feb. 18, 2010 - PRLog -- vTravels, the fastest growing online hotel booking company has announced to set up its own captive unit to handle customer support operations. The newly set up multi-lingual center will handle both voice and back office operations. This new captive unit will be up and running within next few months. The company has decided to provide 24*7*365 support to its valuable customers. Customers will be able to enquire about their reservations any time by calling a centralized toll free number from any land line or mobile phone through out the country.

The company has chosen one of the leading call center technology providers to support this captive unit and to keep it up and running 24*7. “Number of visitors are continuously growing on our web portal thus the number of reservations are also increasing. To full fill the demanding needs of our customers on real time basis, this captive unit is our serious business requirement” Said founder of vTravels Mr. Shailendra Singh.

vTravles has made significant changes in its business policies over the period of time and this is the only reason the company has acquired significant presence in the fastest growing online travel industry within a very short period of one year since its foundation. At present company is serving in 16 cities in the country and processing hundreds of hotel bookings on daily basis.

To read more visit Hotel Booking section on http://www.vtravels.in

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vTravels is the fastest growing travel company in India, founded by Shailendra Singh. The company began its journey with online hotel reservation, the idea was to provide online hotel reservation at the lowest price.