Mission with Passion Mumbai Dabbawala Lectures at BITS Pilani Interface 2010

Serving someone food is an extremely satisfying feeling. The smile you get after giving good food to someone is an experience to cherish.
By: Dr BR Natarajan
Feb. 14, 2010 - PRLog -- At 5 Pm on Saturday 13 February 2010 the Lecture Theatre Complex – LTC at Birla Institute of Technology and Science – BITS Pilani was bustling with a huge crowd of faculty members and students to attend a very special event organized as part of Interface 2010 – a talk by famous Mumbai dabbawala.  

Kiran Gawandhi Dabbawala in his hour long session had the audience eating out of his hands explaining the modus operandi of the Dabbawalas and their much acclaimed coding system. Its not just yet another lecture but One lecture which power packed the essence of what B Schools ought to be teaching on OB - Organizational Behaviour, SCM - Supply Chain Management, CRM - Customer Relationship Management, MIS – Management Information Systems, HRM – Human Resource Management, PM - Project Management, MM -Marketing Management, TQM – Total Quality Management and what not.

For preaching what they practice, the Mumbai Dabbawalas are undoubtedly a jewel in the crown of management gurus.

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About BITS Pilani: The Birla Institute of Technology and Science - BITS Pilani is a Deemed to be University established vide Sec.3 of the UGC Act, 1956 under notification No. F.12-23/63.U-2 of June 18, 1964. NAAC - National Assessment and Accreditation Council reaccredited BITS with 3.71 CGPA out of 4 and awarded "A" grade "Very Good" status. It is indeed a matter of pride that for the year 2009, BITS Pilani has been ranked among the top ranking universities along with IITs in various Magazine surveys such as India Today, Outlook, LiveMint DataQuest etc. BITS offers degrees in various disciplines presently at Pilani, Dubai, Goa and Hyderabad campuses. BITS Pilani has done pioneering work in industry university collaborations in terms of Practice School and Work Integrated Learning Programmes. Alumni of the Institute who are Proud to be BITSians and ambassadors for Brand BITS Pilani are spread across all continents from Australia to America.
Email:***@bits-pilani.ac.in Email Verified
Tags:Bits, Pilani, Birla, Mumbai, Dabbawala, ob, Scm, Crm, Mis, Hrm, pm, Marketing, Tqm, Quality, Management, Guru, B School
Industry:Food, Services, Education
Location:Pilani - Rajasthan - India

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