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Follow on Google News | Asphalt Paving Company Adopts Online Scheduling Tool to Better Serve CustomersSt. Louis Based Creve Coeur Paving has integrated online scheduling into its website. The new system benefits customers by making schedules available 24 hours. This alleviates problems and conflicts for property managers and private consumers.
By: Richard Dinkela II The management of Creve Coeur Paving has implemented a new interactive scheduling program into their website that allows patrons to monitor exactly where their project is on the schedule. The schedule is updated at least once a day by the operations manager. Customers no longer have to make a phone call and wait for an answer on when their job will be completed. They can simply log on to the website anytime and check. Jobs are lined out on a first come, first serve basis according to when contracts are received. Certain projects that take multiple days will be outlined as such, according to our expected timeline. Gaps will be left in the schedule to compensate for rain days. If an issue such as rain occurs on a project date, that job and all subsequent jobs will be moved into the next spaces. If a customer finds a conflict, they can inform the operations manager quickly via an e-mail or phone call. Changes are made within the day notified. The schedule includes a very simple to read graphical interface that looks like a regular calendar. The calendar has an added feature that shows the weather outlook for next 5 days from the present time. This feature will inform the patron of likely storms that may change the schedule. User information on the site is kept private. Patrons must log in to the site using a unique user name and password. Projects are displayed on the schedule using a familiar abbreviation. Full names are not used. Creve Coeur Paving is confident that this new system will bring more efficiency to its asphalt paving operations. Paving contractors in St. Louis have always had a hard time scheduling just because of weather. Now people can be informed when their asphalt driveway, asphalt parking lot, or road will be paved. Online scheduling makes life less stressful for everyone. Creve Coeur Paving: A Saint Louis based, family owned paving company focused on utilizing the most advanced methods of servicing its clients. Motivated by the company’s highly regarded work ethic, its owners and employees have been striving for perfection for over thirty five years. “Our Passion, Your Pavement.” Contact: Richard Dinkela II, Operations Creve Coeur Paving 314-427-3303 www.ccpstl.com # # # Asphalt paving contractor located in Saint Louis Mo. Specializing in anything asphalt related. Commercial and residential paving contractor for over 35 years. End
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