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CastlePointe Announces the Release of its TQS Service Offering
Innovative service enables Fortune 2000 IT organizations to rapidly launch successful transformation programs to improve service levels, reduce costs, increase operational efficiency and enhance operational scalability.
Unlike typical assess and recommend services, TQS is an action-oriented approach to launching a transformation initiative that actively engages the customer and prepares them to solve specific business problems. Utilizing this rapid-engagement approach, CastlePointe consultants lead the client to define achievable business objectives, define delivery priorities, articulate the desired end state, charter one or more teams to lead the effort and mobilize those teams around a shared vision. The result is a rapid and affordable solution that delivers significant and achievable business benefits such as reduced costs, improved service levels, increased efficiencies and sustainable operational scalability.
“After years of seeing company after company go through the motions of a transformation effort or process improvement initiative and fail to see significant results, we knew there was a better way,” said Charles Araujo, President and Managing Consultant of CastlePointe. “We realized that the problem was that too many clients spent all of their energy on either the tools or the process – when the true key to a transformation program was in the people. Both our DeepRoots™ Methodology and our TQS Service are fundamentally focused on engaging people and making them the centerpiece of the transformation effort.”
"The beauty of TQS is that unlike the typical assessment-type activity in which the client team is a passive participant, the client team – from the senior executive all the way down to the grass roots – is actively engaged in clearly articulating the problems and crafting the solution in a TQS engagement,”
TQS is the initial, iterative stage of CastlePointe’
For more information about TQS & the DeepRoots™ Methodology, visit: http://www.castlepointe.com/
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Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on leading successful IT transformation initiatives, CastlePointe operates nationally from offices in California, New Jersey and Tennessee.