Hinduja Global Solutions is a multi-million dollar organization

Dec. 23, 2009 - PRLog -- Sistema Shyam TeleServices (SSTL), a joint venture between Sistema of Russia and Shyam group of India has launched its global brand ‘MTS’ in India with the commencement of services in Tamil Nadu. This global brand is built on a superior technology platform and strong marketing programs will give them a competitive edge. As part of the launch offer in TamilNadu, the company would be offering up to one million minutes of talk time free along with other host of value offerings that will be introduced very soon.

In order to cater to the customer care, Hinduja Group’s Hinduja Global Solutions Ltd. Announced partnership with Sistema Shyam TeleServices to take care of the customer care operations in Chennai. HGSL’s Customer Care centre in Chennai will provide services to MTS Prepaid customers. The services will include both inbound and outbound support activities including welcoming calls to customer support services 24*7. The customer care representatives will cater to English, Malayalam and Tamil speaking customers, this will also help in generating employment opportunities in semi urban and rural population of the country. On an average, 100 agents will be hired, which will be scaled to 300 in a year’s time.

About Hinduja Global Solutions
Hinduja Global Solutions is under the banner of the multi-billion dollar company, Hinduja Group. Its expertise lies in providing outsourcing solutions that include Bank Office Processing and Call Centre services to its global clientele comprising several Fortune 500 Companies. The Global Services Magazine has also ranked Hinduja Global Solutions as the Best Performing Call Centre worldwide in January 2007. This company functions and offers services to industries of different genres. Their domain specialty lies in areas of Banking & Financial services, Consumer Electronics, Insurance, Telecom and much more. With marketing offices in North America and United Kingdom, and 21 delivery centers in Bengaluru, Chennai, Durgapur, Hyderabad, Mumbai and Mysore in India, El Paso, Lyndhurst, Peoria, St. Louis and Waterloo in United States, Montreal in Canada, Cyber City in Mauritius and Manila in Philippines. The Company has world-class infrastructure in line with global standards and employs over 14,500 people worldwide.