New Accreditation Process Restores Confidence In Private Vacation Rentals: A Real Seal Of Approval

Dec. 13, 2009 - PRLog -- This Winter, Your Holiday Matters launches a new Seal of Approval in a bid to eliminate unpleasant surprises for holiday makers.

Inspired by the increasing trend of people choosing to rent out their holiday home, Your Holiday Matters is devoted to identifying holiday rentals and B&Bs backed by “Owners who Care”.

A rigorous accreditation process, supported by ongoing reviews, ensures every owner is genuine, has a proven track record of satisfied guests and is focused on delivering a quality experience from initial booking enquiry until holiday departure.

In order to attain the Seal of Approval, rental owners have shown that they are willing to go that extra mile for their guests:  anything from ensuring a same-day response to the initial enquiry through to providing the most exact directions to reach the property.  Then, on arrival the holidaymaker can settle back and unwind knowing that the finer details of the holiday have been thoughtfully taken care of.  These might include restaurant recommendations, parking permits,  a local point of contact, even a bottle of the region's wine:  all on hand to make the stay feel extra special. Aspects one would expect from a holiday home and much more.

Deb Kleber, Managing Director of Your Holiday Matters said:
“It’s very easy to look on the internet and find a holiday home.  The tricky part is ensuring that you have made the right choice.  Holidays are hard-earned, and with time away from the workplace so precious, there isn’t room for mistakes and sloppy standards. At Your Holiday Matters we look beyond the aesthetic to ensure that every detail is considered and your only surprises will be pleasant ones.”  

So far, owners of 100 properties have been approved, and each of them wears the badge with pride. More are being added weekly, and the full portfolio of "Owners Who Care" can be reviewed at http://www.yourholidaymatters.com

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Notes to Editors:

Your Holiday Matters Seal of Approval


To be permitted to display the Seal of Approval owners need to fulfil a number of basic criteria:

• have their own website;
• supply at least 3 references from former guests;
• complete a detailed application form describing the holiday they offer and why they are an “Owner Who Cares”.


The Your Holiday Matters review team are all owners themselves, and have developed the system of accreditation over 4 years to ensure that each objective criterion is met. The process, which includes an interview, requires final confirmation by two or more team members and can take up to 2 weeks for each new applicant.

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About Your Holiday Matters: Your Holiday Matters was the creation of twenty-six previously sane vacation rental owners. Although spread across the globe, we had spent years coaching and encouraging each other, online, through the ups and downs of holiday property ownership.

Sadly, as vacation rentals increased in popularity so did the distressing “take the money and run” attitude of uninterested, or even unscrupulous, property owners. Worried about our guests (and burned by the occasional rental nightmare ourselves), we wondered if we could find other “Owners who Care” with a proven record of cheerfully ensuring that their guests' holidays are as delightful as possible. We did! http://www.yourholidaymatters.com/aboutus.php

Through our unique accreditation process we are adding to our list of dedicated owners weekly, and have produced a seal of approval which actually means something. http://www.yourholidaymatters.com/seal.php