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Follow on Google News | LSA Global Releases Q1 Client Metrics - Training Outsourcing Solutions ProviderLSA Global, the premier one-stop global training outsourcing and consulting firm that focuses on achieving measurable business results with a select group of clients, today announced updated client metrics for the first quarter, ending 9-30-09.
By: Tris Brown "We are fiercely devoted to quality results and proud that over 85% of our training outsourcing business comes from repeat business with satisfied clients,” states Tristam Brown, President & CEO of LSA Global. “Our intense focus on delivering quality, measuring results, and ensuring the impact of training outsourcing and development continues to pay off.” With over 10,000 training outsourcing projects under our belts, the results continue to support our core belief in the importance of the transfer of training in driving tangible business results. For the first quarter, our key client satisfaction and training metrics continue to greatly exceed industry averages: - 96% client satisfaction - 98.5% solution recommendation - 98.6% facilitator/ - 92.6% relevance index - 126% knowledge gain Training outsourcing http://www.lsaglobal.com/ According to Brown, “Training outsourcing, done right, can be a key part of a company’s strategy to increase revenue, improve productivity and employee engagement, and decrease costs during these challenging times. To get tangible results, companies must fully implement learning to ensure that training outsourcing translates into performance and results. Too often, training departments act and are treated as a cost center. Training outsourcing can dramatically change the game.” Learn More About LSA Global http://www.lsaglobal.com Since 1995, LSA has helped leading organizations create and maintain distinct competitive advantages through people. We are a training and consulting firm that is skeptical of the value of stand-alone training. For development to provide value, we believe that learning should be approached as a business change initiative--not as an event or employee benefit. Our solutions focus on full implementation in the areas of: - Assessment - Sales Performance - Customer Loyalty Performance - Leadership and Management Performance - Project Performance - Measurement We believe our clients' success in the marketplace is realized through increased revenue, decreased costs, and higher productivity. We are fiercely devoted to the success of our clients and proud that over 85% of our business comes from repeat business with satisfied clients and that we have a 97%+ customer satisfaction rating. End
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