Ethos Consultancy honoured with Middle East Business Achievement (MEBA) Award

Nov. 2, 2009 - PRLog -- Dubai, UAE. Ethos Consultancy was awarded Recommended Employer of the Year which was announced during the Middle East Business Achievement (MEBA) Awards at this year’s Leaders in Dubai Business Forum.

The MEBA Award was presented by Chester Elton; author of ‘The Carrot Principle’ to Robert Keay, Managing Director of Ethos Consultancy, immediately after Elton presented to 1,000 delegates on how recognition boosts staff engagement.  Robert Keay stated that he was ‘humbled and delighted with the award’. He continued by adding, ‘l’ve worked hard on recognising the efforts of my team.  Rewarding performance undoubtedly contributes to staff engagement and when you achieve employee engagement you also get their passion and creativity, all of which drives organisations onward and upward’.

Ethos Consultancy, who employs 52 staff in Dubai and Abu Dhabi, beat off stiff competition from Vodafone Egypt, The One and Dow Chemical IMEA.  Keay added, ‘it has been such a big year for us; we’ve doubled the number of full-time staff, opened an office in Abu Dhabi, expanded our services into Qatar and Oman, and smashed our financial targets, all of which has happened during one of the most tumultuous periods of time since the great depression’.

Continuing from the success of last year, where Ethos Consultancy was awarded Lloyds most Innovative and Unique Small Business for 2008, Keay stated that ‘some of the greatest opportunities present themselves when times seem the toughest; a good reward and recognition plan not only reinforces positive behavior but encourages staff to become opportunists and problem solvers’.

Some areas that Ethos focuses on and which contributed to achieving success at this year’s MEBA Awards include:

•   Alignment of staff to a strong and meaningful culture
•   Internal communication, motivation, loyalty strategies and levels of autonomy
•   Effective and creative change management
•   Uniqueness of staff development strategies, policies and support systems
•   Good working relationships between all levels within the organisation
•   Strategy to attract and retain top talent
•   Reward and recognition programs that build and reinforce employee engagement
•   Appreciating cultural diversity and using culture as a success driver

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About Ethos Consultancy: Ethos Consultancy specialises in delivering excellence in customer service solutions across the Middle East. At Ethos, we believe customer service is one of the most important factors differentiating business performance and success between competitors. As a result of this, Ethos Consultancy has developed a range of customer service orientated products and solutions that help clients achieve a sustainable competitive advantage in the field of service quality. By positioning excellence in customer service as a competitive differentiator and sustained value driver, Ethos helps its clients intensify the customer experience, reinforce ongoing customer loyalty and maintain healthy profitable growth. Visit www.ethos.ae for more information.