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Savannah Innkeepers at Azalea Inn and Gardens Named “Innkeeper of the Year” 2009
From over 7000 inns, Teresa and Jake Jacobson were selected among the top 12 “Innkeepers of the Year” in the “Best of BedandBreakfast.com Awards, 2009-2010.” The Jacobsons bought Azalea Inn and Gardens in August 2005.
By: Sandy Traub
With over 7000 inn listings, BedandBreakfast.com is the leading online bed and breakfast directory and reservation network worldwide. Since launching the BedandBreakfast.com reviews program almost three years ago, inngoers have submitted nearly 85,000 B&B reviews. The selection criteria for the Best of BedandBreakfast.com Awards included both quantitative and qualitative analysis of the independently posted reviews on BedandBreakfast.com.
WHY IS THE AWARD SO IMPORTANT?
Mrs. Jacobson expresses why the award is especially gratifying. “This came from the inn’s guests sharing their inn reviews and experience with others. Then, critiquing those thousands of review are the breakfast inn professionals who understand the joys, tears and pain of running a B&B. These great folks confirm that what we do daily goes beyond a reservation service. The BedandBreakfast.com professionals understand the complexity of B&B operations and varied personalities that make every inn unique. When the breakfast inn professionals cull tens-of-thousands of guest reviews, then say, ‘You have impressed us as well!’ we are especially grateful.”
WHAT’S HAPPENING TO DIFFERIENTIATE THESE AWARD-WINNG INNKEEPERS?
Jake Jacobson, an international drip-irrigation specialist, champions the inn’s year around beautiful gardens. Teresa Jacobson guides the marketing and entertains guests -- from the first impression to bidding guests “Safe journey!”
It is obvious that Teresa’s focus is about fulfilling what the guest wants and then giving more. “I see myself as perhaps a big sister, best friend or favorite aunt to my guests. My staff and I must first create a trusting, relatable relationship before we can convince travelers that we will help them find here – with us -- the Savannah experience that they are looking for,” comments Jacobson.
“In October 2009, for example, we hosted a young professional couple from Germany, here for their intimate wedding. Attending the ceremony with the bride and groom there were only 5 guests, a minister and his wife, and photographer in the inn’s garden,” the innkeeper-storyteller begins. “Half a world away, I was willing to learn this couple’s wishes. Then, my job began: to assure them that I would take care of every detail – from lodging to a reception for 10. Their Savannah experience began the moment they made contact with us. I was willing to listen and talk with the perspective groom on a more personal and intimate level. After all, this handsome groom is devoted to pleasing his new bride! Azalea Inn and Gardens became their welcoming, comfortable home-away-from-
Mrs. Jacobson shares more insights. “Other guests want to shake off the woes of the economy in the U.S. Who is not feeling anxious? Couples have told me in different ways that they are disconnecting from their spouse. They are so busy keeping body and soul intact -- along with managing their children's and sometimes parents’ or grandparents lives -- that there just seems to be no time left for the couple. Our Cotton Exchange is the perfect place to retreat, reconnect and recommit. ”
Who would not look forward to a stress-free afternoon or evening by the pool, gourmet breakfast and imaginative hors d’oeuvres with wine in the afternoon (without kitchen duty), and an in-house, local expert sharing charming conversation and excellent recommendations?
A CHATTERBOX, A BEHIND-THE-SCENES HUSBAND, PETS AND FRIENDS.
Perhaps Azalea Inn and Gardens simply feels like real friends, family and storytellers – those we love to visit for all the right reasons. “And, of course we have Joey, the inn's little secret. He thinks it is HIS job to greet guests from morning until bedtime. The guests love him!” Joey is one of the couple's three Yorkies. “I think we are going to add a web page for Joey. He’s earned it,” Jacobson assures.
This award-winning innkeeper is off to change from her wedding-guest attire, complete with her vintage Victorian tea hat. After all, it is 2:00 PM in Savannah and new guests are due any minute.
The Azalea Inn and Gardens in Savannah hosts nearly 6000 leisure and business guests annually. For more information contact Teresa Jacobson, Toll Free 800/582-3823 (within the USA and Canada) or international +1/912-236-2707 (email firstname.lastname@example.org ; www.azaleainn.com)
ABOUT AZALEA INN AND GARDENS
The Azalea Inn and Gardens is located in the Landmark Savannah Historic District within two walking blocks of Forsyth Park, the city's infamously verdant and captivating central park. The Italianate urban manor (circa 1889 / 10 rooms) was built on garden plots formerly designated for colonial gardening (ca. 1733 Georgia colonization)
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Page Updated Last on: Nov 01, 2009