ABANA hosts Talaris TCR Banking Event in Saudi Arabia

Aug. 17, 2009 - PRLog -- Riyadh, Saudi Arabia - ABANA, Talaris’s partner in Saudi Arabia, hosted an important banking event on July 21, 2009 at the Marriott Hotel Riyadh. The event provided an opportunity to present the Talaris Teller Cash Recycler solution to the country’s major banks.  

ABANA’s senior management, Dr. Hesham Elabd, VP of Sales and Marketing, and Mr. Abdul Rahman Abdul Karim, VP of Operations, welcomed and introduced the proceedings; their opening remarks were followed by presentation and demonstration of Talaris’s TCR to key Saudi banks.

Talaris was represented by Mr. Vaibhav Ghanekar, Regional Business Manager for India & Middle East, and Mr. Joop Schouten, Pre-sales Support Engineer.  

The event proved a resounding success, and led to several enquiries about subsequent customer product demonstrations.

“We are the first company to roll out a TCR solution in Saudi Arabia having successful implementation and integration to a bank’s system.  The event enables us to establish a stronghold in the TCR market and also serves as an opportunity to present to our clientele how technology has evolved to address banking strategy towards improving branch efficiency and enhancing customer satisfaction”, Dr. Elabd explained.

Talaris has 67% market share in teller assist units in 25 countries surveyed worldwide according to a recent report by Retail Banking Research published on March 2009.  The Vertera TCR is an evolution of MagiSafe – the first teller cash recycler ever invented.

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ABANA is an industry leader with more 30 years of experience in providing innovative, high-performance, and sophisticated equipments and solutions, and managed services to the financial and telecommunication sectors.

ABANA specializes in after-sales support and is widely known for its signature technical support system known as Fast Track® Service—the one hour solution. ABANA is the only company in the GCC that offers one-hour solution time to resolve hardware and software problems reported by its customers. ABANA's Help Desk serves as the single-point-of-contact and employs an Interactive Voice Response (IVR) and centralized reporting system. This system manages all customer calls and dispatches field service engineers from ABANA's 16 service centers.

For more information, please visit www.abana.com.sa