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Follow on Google News | Change Management in the Restaurant IndustryRestaurant Leadership Indicates Change Management is Crucial for Survival in Current Economic Climate.
By: Brian Bruce When I asked their approaches to managing change versus initiating it, here’s how some in the quick casual segment put it. B.J. Dumond, CEO of J&H Foods, a franchisor of the 240 unit Simple Simon’s Pizza, told me his attitude has to remain flexible. “You’ Focus is another area I asked them about. Shumsky said his group started making realignments back in February of 2008. One area of particular attention was to “maximize what we already have and use.” Shumsky went on to share how his group is rolling out a new web page for the company’s website to emphasize the franchising opportunity with la Madeleine. Salzman informed me that Stevi B’s marketing, which has in the past been mostly geared to highlight value, will change emphasis. “With everyone pushing price and value, we’re shifting our focus to quality in our marketing message. Everyone already knows the value we offer.” Dumond, of Simple Simon’s, who has seen an increase in the number of franchising agreements when compared to two years ago, is focusing on maximizing those increased inquiries from potential franchisees interested in taking control of their careers through ownership. “We’ The people piece, which seems the most sensitive subject, also revealed different methodologies from restaurant leadership. Salzman’ So, as the restaurant industry moves through this time of economic flux, the most successful concepts will both manage and initiate many changes. Those leaders who have successfully managed change to take advantage of the opportunities available will find themselves in a much more enviable position than those who do not. As James Yorke put it, “The most successful people are those who are good at plan B.” Brian Bruce is an Executive Restaurant Recruiter with Premier Solutions in Oklahoma City and Blogger with 23 years operations experience. His vast knowledge of the industry comes from many years managing in national concepts, small start ups and restaurant ownership. He understands the day-to-day challenges from both sides of the equation, as a client trying to find quality operations candidates and as a management candidate trying to find a quality employer. He can be reached at 877-948-4001, by email at bbruce@psokc.com , or on his blog at http://www.restaurantmanagerresources.blogspot.com/ # # # Premier Solutions strives to be the pacesetter of the hospitality recruitment industry. We have successfully completed thousands of hospitality management staffing projects. End
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