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Follow on Google News | iYogi Partners with GlobalLogic for Software Product Development to Create "Generation V".iYogi Partners with GlobalLogic to Create "Generation V" Technical Support Platform
By: Awadhesh Singh GlobalLogic, the leader in global software product development, will assist in the enhancement of iYogi's service delivery framework using best-of-breed Web 2.0 tools and applications. Some of the innovative features to be introduced through this software product development tie-up include an application that resides on the customer's desktop and provides integration with iMantra ("Support Dock") and a global MPLS-based IP transport platform that provides customers with the instant deployment of remote access and voice-based support with a single click. This advanced implementation allows for integration with POS payment systems to facilitate real-time processing at the point of sale. Uday Challu, co-founder and CEO of iYogi, said, "The partnership with GlobalLogic for software product development reiterates iYogi's commitment to offer affordable access to the highest quality computer support and tech help technical support [www.iyogi.net] iYogi provides live computer support for home and small business users globally for the technologies they use every day. iYogi's live 24/7 support extends to multiple brands of computers, software and peripherals. iYogi services also include virus removal, spyware removal [www.iyogi.net/ Peter Harrison, CEO of GlobalLogic Inc., said, "We are excited about this partnership, which will enable us to bring our specialized skills across the full software product development life cycle to iYogi. Already a proven leader in delivering innovative product engineering services to Web 2.0 companies, GlobalLogic will help iYogi continue to deliver the effective solutions for which it has come to be known". In contrast to many firms that focus on IT services, GlobalLogic specializes in software product R&D for emerging and established technology companies. Its services include everything from market analysis and product conceptualization to product engineering, migration, testing and support. The company has received widespread recognition for innovation in software product R&D, including its InfoWorld award-winning platform for distributed Agile development (GlobalLogic Velocity) and GlobalLogic Version 1.0SM, an offering for both early and late-stage companies that has helped GlobalLogic clients launch innovative and disruptive technologies at major conferences such as Demofall-2008. About iYogi iYogi is the first direct-to-consumer and server support [www.iyogibusiness.com] About GlobalLogic The leading specialist in global software product development services, GlobalLogic Inc. partners with emerging and established technology companies to help them bring great software products to market in less time and at less cost. GlobalLogic has developed a unique joint-venture model of partnering with technology companies to create a dedicated global delivery center in the US, India, China, Ukraine and Israel to serve as a virtual extension of a client's local development team. In other cases where the client does not have any internal engineering staff, GlobalLogic provides a "fab less" partnership from the start, with GlobalLogic taking ownership of the product engineering, platform and architecture. This approach allows companies to focus on the other aspects of a successful product launch, such as strategy, marketing, customer acquisition, go-to-market challenges and the demands of ever-changing markets. By leveraging GlobalLogic's global facilities, world-class engineers and state-of-the- # # # Headquartered in India, iYogi provides computer support via phone and remote access for home and small business users globally. Live 24/7 support coverage extends to technologies that we use everyday. End
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