Flowers From The Rain Florist, A South Florida Florist Offers New Concierge Service

Dec. 22, 2008 - PRLog -- Flowers From The Rain Florist, South Florida Florist Offers New Concierge Service
 
Flowers From The Rainflorist, a Ft. Lauderdale florist now offers what no other flower shop in the country does: Concierge Services. “Our customers started asking us to deliver extraordinary gifts to be delivered along with their Birthday and Anniversary flowers to make their gifts more personalized” says owner Sher Tannozzini. “We used to be a very traditional flower shop delivering flowers, gift baskets and plants until we started getting special requests from our customers. They wanted to add gifts to their flowers like an IPod, a diamond necklace, golf clubs, decorated birthday cakes and cupcakes. You name it we have been asked to deliver it.
 
Our personalized Concierge Service started as a result of our staff not being able to say “no, we can’t do that.” After listening to so many stories and requests, we started to say “Yes We Can” when asked to add any kind of gift for our clients and it has quickly become our most popular service. “We love what we do” says Sher. “We are in the business of bridging the miles and making deliveries happen that otherwise would not be possible. So many families and friends are separated for Birthday’s, Anniversary’s and other special celebrations but they still want to make the day memorable by sending something special”.
 
My all time favorite request was a soldier stationed in Iraq that called and wanted us to send his girlfriend 228 flowers to mark the number of days that he had been away from her. He asked that a single red rose be entwined with a diamond necklace that he had picked out and actually shipped to his sister who then shipped it to us. None of us have met and we are all in different parts of the world.  I still get a little choked up when I think about this one. Examples like this one remind us why we are here. They tell us their story and we get all wrapped up and before you know it we make it happen. A trip to a store to pick up a special gift to go along with the flowers in order to make something extraordinary happen is all worth the results of happy clients and happy recipients.
 
“When I opened my flower shop 16 years ago, I never thought I would need a liqueur license,” says Sher but when our clients started asking if we could send a bottle of champagne with our gourmet baskets we applied for one. Now it is not unusual to see our drivers delivering flowers with a bottle of wine or a bottle of Dom with a box of Godiva or even a set of golf clubs with a bunch of sunflowers peeking out from the golf bag.
 
Although we are the first florist in the floral industry to offer a concierge service we hope florists across the country will catch onto this growing consumer trend of needing personalized services.  The phone conversations start like this:  “I forgot today is my mom’s birthday, and it ends with yes we can?” Our customers are thrilled and relieved that they can rely on us to make it happen. They don’t mean to forget their wedding anniversary or their mom’s birthday it just happens. They tell us that waiting for FedEx or UPS to make a delivery the next day is not an option for this special occasion. Unlike the giant dot com companies only Real Local Flower Shops can hand deliver a gift. Our customers don't want to send a brown box to celebrate their mom's birthday they want to send a beautiful flower arrangement along with an incredible gift that is hand delivered and ready to enjoy.
 
To learn more about our Concierge Service call us at 800-725-9714 or visit us at www.flowersfromtherainflorist.com  

PR Director
Marie Sullivan
954-741-8900
Marie13_1965@flowersfromtherainflorist.com

# # #

Flowers From The Rainflorist is the first florist ever to offer a Concierge Service. We have delivered just about everything: jewelry, IPods, Rolex Watches, perfume, golf clubs, Coach purses, along with the traditional flowers, plants, fruit & gourmet baskets, champagne. Our customers want to send a hand delivered personalized gift and we make it happen!