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Local Travel Agent Becomes Cruise Expert by Earning Prestigious Top Rank in Princess Cruises Academy
Eileen Tener, a Tampa travel agent, has achieved prestigious Commodore status in Princess Cruises’ Academy training program, certifying her as an expert cruise professional.
By: Cruise Planners
“We at Princess are very proud of Eileen’s dedication, as she put in extra effort to offer clients exceptional knowledge regarding our cruise vacation product as well as our worldwide destinations,”
Princess Academy is the cruise industry’s most comprehensive online training program available to travel agents in the U.S. and Canada. Agents who complete the extensive coursework become experts on a wide range of topics, offering travelers full knowledge of important details about a Princess vacation such as the different passenger amenities on the line’s 17 ships, the company’s worldwide destinations and the many special programs available onboard.
“I'm thrilled to be a Princess Commodore and expand my expertise about cruising. The knowledge I've gained makes me a more valuable resource for my clients, and enables me to recommend the very best vacation which matches all of their needs,” said Tener.
To become a Commodore, travel agents must fulfill 25 required and elective classes, representing approximately 15 hours of total course work covering worldwide destinations, onboard programs, and customer service skills. As they complete courses, agents receive their “stripes” through four levels: First Officer, Staff Captain, Captain and finally Commodore. Agents can continue to take elective courses to expand their knowledge and keep their Commodore status current.
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About Cruise Planners:
Founded in 1994, Cruise Planners is an American Express Travel Services Representative national cruise agency headquartered in Coral Springs, Fla., that operates a franchised network of 700+ experienced travel professionals who independently book cruises and other associated travel. Cruise Planners annual gross sales exceed $100 million. Cruise Planners has achieved the highest industry awards year after year; Royal Caribbean’s Homebased Partner of the Year (2007), Carnival’s Pinnacle Club (2008), Carnival’s Agency of the Year (2005), American Express Travel Services Rep Excellence Award (2004-2007) and Entrepreneur magazine’s Franchise 500® ~ ranked #1 cruise agency franchise (2004-2008), to name a few.