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The Top 50 Emerging Global Outsourcing Cities Report Ranks Cairo, Egypt 7th
Global Services – Tholons have published The “Top 50 Emerging Global Outsourcing Cities” Report for the year 2008 revealing the ranking of the Top 50 Emerging Global Outsourcing Cities.
During this research, Tholons have surveyed the market assessing all the emerging cities using different parameters with their relative weights, parameters assessed includes Scale & Quality of Workforce, Business Catalyst, Cost, Infrastructure Risk Profile and Quality of Life. Most of these parameters are considered Cairo’s strongest assets in attracting global companies to the country as Cairo’s main strength lays in the low cost base, the large supply of skilled multi-lingual agents, and its amazing geographical position in addition to its economic and political stability the country currently enjoys.
In this respect, Xceed’s Marketing and Business Development Vice President, Ossama Nazmi, commented “This progress is the product of the hard efforts exerted by the country and is considered a step further towards achieving the goal of becoming the global outsourcing destination of choice.”
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Xceed is a fast growing global provider of quality, multilingual Business Process Outsourcing (BPO) services, offering integrated customer care, technical support and associated back-office processing for commercial and governmental clients worldwide. Since its inception, Xceed has had a proliferating record of Certificates and Industry recognitions from different entities across the globe.
Xceed currently has four (4) sites within Cairo; two of which are operating 24/7. The other two locations are utilized as back up sites for business continuity purpose. Capitalizing on its ground breaking success, Xceed has an additional contact center in the Morocco technology Park; “CasaNearshore Park”. Xceed has representative offices in North America, the UK and Dubai.