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Online Fashion Boutique, TOBI.COM Launches Stylist Bar
A 1-to-1 customized approach to shopping online with a professional stylist
By: Natalia Seidel
Jeff Lee, Vice President, Products & Technology with the Tobi team created the stylist toolbar to help build a better on-line shopping experience for their new and existing customers.
One of the most common complaints people have about shopping online is that they never really know what they are going to receive after the purchase in terms of size and fit. That’s where the stylist bar comes in. Customers have a personal stylist at their disposal. The Tobi stylists like to take a personal approach when working with customers, from questions regarding fit to pricing and personal style, each stylist is both knowledgeable, helpful and always offers an edited selection for visitors.
“The Stylist Toolbar is another way for our customers to interact with our 1-to-1 stylist team. We have built an integrated in-house technology solution to provide our customers a more personal and engaging way to chat with our stylists”, says Jeff Lee. “Tobi.com’
Shoppers can choose from over two hundred designers offering a wide range of urban, eco-friendly, and fashion forward products. Editorial look book pages highlight current trends to help inspire new looks. Tobi also keeps shoppers in the fashion know with weekly blogs and behind the scenes interviews with the latest designers that highlight Tobi’s favorite new products and happenings.
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Tobi is built on the belief that the enthusiastic care and honest service Tobi (our first customer!) received on her visit should extend to all customers on each and every visit. Tobi delivers a superlative online shopping experience to a worldwide audience by merging a relevant selection with unmatched customer service, insightful content and 1-to-1 personal styling (our stylist bar). For additional information visit www.tobi.com