Xceed Chairs IAOP North Africa Chapter

The first annual International Association of Outsourcing Professionals (IAOP) North Africa Chapter meeting will be held in the Smart Village Pavilion on June 2nd, at 4:00 PM.
June 3, 2008 - PRLog -- The first annual International Association of Outsourcing Professionals (IAOP) North Africa Chapter meeting will be held in the Smart Village Pavilion on June 2nd, at 4:00 PM.  Xceed is the founder of the North Africa Chapter which is chaired by Ossama Nazmi, Vice President of Marketing and Business Development. Xceed plans on having at least two meetings a year, the goal of the chapter is to provide networking and educational opportunities for BPO industry leaders, who share the same professional long term business goals. Xceed is a Corporate Member IAOP, which as proven very beneficial.  

During this meeting, Dr. Adel Danish, Xceed CEO, will discuss the future of global sourcing and sheds the light on the next generation of outsourcing: Smartsourcing. Dr. Danish commented “The next wave of strong competitive IT destinations is upon us – Smartsourcing. This chapter meeting will provide an opportunity to connect, inform and enlighten the great minds and companies within the industry, which provides strengths and value proposition."  Dr. Danish will also review how the Smartsourcing Strategies create a much more intimate relationship between the organization and its service partner, allowing organizations to focus on their most critical areas of differentiation and customer value, while also achieving high levels of innovation in noncore operations.

The North Africa Chapter taps into the challenges which industry leader’s face and has a mission of providing key tips on how to achieve success. The chapter also provides awareness about recent BPO trends, offers opportunities to exchange experiences, and highlights the success stories of outsourcing professionals globally. According to the North Africa Chapter Chair, Mr. Ossama Nazmi, Xceed Marketing and Business Development Vice President, “Chairing the IAOP North Africa Chapter comes in line with our corporate strategy to enhance and reinforce Xceed’s position as a global expert in the Smartsourcing industry”

The International Association of Outsourcing Professionals (IAOP) brings together the world’s leading outsourcing customers, providers and advisors in a powerful, active and growing global association to exchange thought leadership, share best practices and network to maximize their effectiveness at using outsourcing as a management tool. IAOP has 40,000 corporate, professional, and associate members worldwide and is leading the effort to transform the world of business through outsourcing.
IAOP Chapters provide a framework for members to collectively focus on professional development, networking and the advancement of outsourcing within specific areas of common interest. Chapters are organized by geography, by industry and by special topic and are chaired by IAOP corporate members. New Chapters are constantly being formed by the association’s Corporate Members and in response to Professional Member interests. Each Chapter is led by a Corporate Member of IAOP working in close coordination with the Association’s Senior Managing Director. Chapter Meetings are held at least twice a year and Chapter Chairs meet at IAOP events and through conference calls to exchange experiences and knoweodge about their feilds of expertize and their Chapters.

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Xceed is a fast growing global provider of high quality business process outsourcing services, offering integrated customer care, technical support and associated back-office processing for commercial and governmental clients worldwide. Xceed is the first COPC®-2000, ISO 14001: 2004, ISO 9001:2000, and OHSAS 18001:1999 certified in the region.

Website: www.xceedcc.com
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Tags:Xceed, Xceed Contact Center, Egypt Call Centers, Call Center, Contact Center
Industry:Business process outsourcing
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