May 20, 2008
-- Starting off with an e-commerce portal, HomeShop18 has today become a full fledged 24 hour channel in a span of just 12 months! HomeShop18 has on board over 200 reputed brands like Motorola, Whirlpool, Philips, Sanyo, Tata AIG, Disney, Gitanjali Gems and Tanishq, to name a few. The 24-hour call centre allows consumers to call and book orders as per their convenience. It has the capacity to handle 300 calls per second and 60000 calls per day. HomeShop18 has developed a nationwide distribution capability to reach over 1600 cities ranging from Andaman to Arunachal and from Kashmir to Kanyakumari.
HomeShop18 has also introduced Live Format for the first time in India in the teleshopping domain. With this unique move, HomeShop18 will now present a live demonstration of the products by a talented team of anchors on the channel. These anchors will not only educate the viewers on detailed product knowledge but will also give recommendations on how these products can suit their lifestyle needs, thereby becoming the ideal shopping companions. An additional advantage is that customers will get great deals on mobiles and electronic goods, as in a Live show it is possible to offer the most competitive prices. In addition to this, all products and their usage are demonstrated in real time which will further assure the consumer about the quality and utility of the products.
Under Network18’s credible umbrella, HomeShop18 is partnering with the finest companies to bring reputed brands. It also brings great quality products at excellent value propositions. It is committed to providing a delightful customer experience, through entertaining and informative content on TV and the Web, a high quality customer contact centre and an efficient nationwide logistics footprint covering 1600 cities across India. HomeShop18’s in house 225 seat customer contact centre has multilingual capability and can take calls in 13 languages including English, Hindi, Telagu, Tamil, Kannada, Malayalam, Assamese, Gujarati, Punjabi, Marathi, Assamese, Oriya and Bengali. This lets customers interact in a language in which they are comfortable. Its highly customer-centric practices make shopping with HomeShop18 a smarter and more intelligent alternative.
HomeShop18 offers its customers great options like, 15-days no questions asked money-back guarantee, free home delivery and multiple payment options that include interest free EMI, cheque/dd pick up and cash on delivery. The convenience of ‘anytime shopping’ incorporates a wide-array of products across various product categories like electronics, health & beauty, home décor & kitchen, kids & toys, jewelry, gifts, services etc. Utmost importance is given to quality assurance and assessment of products, in sync with Network18’s strong brand attributes of trust and credibility. Aided by a dedicated team of dynamic professionals, HomeShop18 is committed to providing cost effective and innovative products to discerning consumers across India. Visit www.homeshop18.com for a delightful shopping experience!