NSA named one of Business Tennessee Magazine’s Hot 100 Tennessee Companies
National Services Associates (NSA), a Knoxville-based company that does field service work in all 50 states for some of America’s largest corporations, has been named one of Tennessee’s Hot 100 companies by Business Tennessee Magazine.
National Services Associates (NSA) achieved this ranking after being in business just five years.
In 2002, Chuck West and Dean Smith bought the field survey division of MidSouth, an East Tennessee-based sign company. The company was converted to National Services Associates (NSA), which today has more than 400 field service representatives working across the country. Growth has been steady due to the new breadth and depth of services and a diversified client base.
“The progress we’ve made in such a short time is a real testimony to the abilities of our management and our field service staff,” said West. “We set out with NSA to create field service solutions for companies that one else in the country was doing. We found a niche, filled it, and the results have exceeded our expectations.”
Among the factors used by Business Tennessee Magazine to choose its Hot 100 listing are, “year to year revenue growth, employee growth, growth as compared to specific industry averages, and growth prospects in the coming years.”
National Services Associates (NSA) growth has averaged over 28 percent during each of the past five years. Prospects for the future, as an increasing number of companies look to National Services Associates (NSA) as a source to carry out field service work, will continue trending upward, West said.
NSA’s clients and projects include:
• Financial institutions
• Sign companies
• ATM owners and operators
• Fast food and convenience stores
• Retail companies
• Point-of-purchase projects
National Services Associates (NSA) projects range from changing posted information on ATMs to retail store installations to ensuring signage is replaced consistently and quickly at thousands of locations across the country.
In late 2006, to accommodate growth, NSA moved into a new 10,000 square-foot headquarters building.
One of NSA’s clients is Cardtronics, which operates the largest ATM network in the world – with over 30,000 ATMs. NSA makes some tens of thousands of visits per year to ATM sites across the U.S., so NSA, working with Cardtronics, had an ATM training site installed in NSA’s headquarters building to familiarize NSA managers and field service representatives with machines they see in the field.
“We’re pleased to have been named to Business Tennessee Magazine’s Hot 100 list right on the heels of last years Fast50 Award for growth,” said West. “From everything we see the future looks great for continued growth.”
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NSA has performed field service work at thousands of locations of major corporations, among them Chase Bank, American Express, BP, McDonald’s, CVS Pharmacy, Bank of America, Cardtronics, 7-Eleven and numerous others. The company conducts site research, placement and maintenance of elements used in corporate branding, product marketing, advertising, promotion and regulatory compliance.