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Follow on Google News | The Art of Service Wins New Global ITIL IPPI Capacity, Availability, ITSC Management AccreditationThe Art of Service becomes one of the 1st worldwide accredited providers of a new specialist ITIL® course for Capacity, Availability and IT Service Continuity Management.
By: The Art of Service The Art of Service was the first in the industry to introduce specialized, role-based certification courses and its ITIL Practitioner: Awarded by EXIN, the Netherlands- "The Art of Service has a long-standing relationship with EXIN and is already accredited to provide training for the full ITIL certification program," confirms Ivanka Menken, executive director of The Art of Service. "We're thrilled to add this new distinction to our growing list of 'firsts' as a global leader in IT management best practices." Previously, EXIN designated The Art of Service as one of the first globally accredited organization to deliver ITIL Practitioner: "This course is designed to demonstrate how the linkage of Capacity, Availability and IT Service Continuity Management processes can help to deliver a stable IT environment," Menken believes this new course once again demonstrates the pioneering approach to ITIL education that has become a The Art of Service hallmark. The five-day certification course has a 65% bias on practical application— The 2007 and 2008 public scheduled dates for the new ITIL Practitioner: Bookings and enquiries relating to the schedule should be addressed to service(at)theartofservice.com. Full information on this course, and any other ITIL certification course, can be viewed at http://theartofservice.com About ITIL Practitioner: The course is appropriate for IT Managers, Supervisor, Team Leaders, Network Managers, Website Managers, Application Developers and System Managers staff who already possess the Foundation Certificate in IT Service Management, attainable through The Art of Service's ITIL IT Service Management Essentials Course. About The Art of Service The Art of Service is headquartered in Brisbane, Australia with operations worldwide. The Art of Service works with organizations to improve the quality of IT services through the application of established best practices, such as the Information Technology Infrastructure Library (ITIL). ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office. For further information, please contact: Ivanka Menken, Executive Director i.menken@artofservice.com.au The Art of Service Tel: (+61) 7 32522055 Website: theartofservice.com End
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