Utility Bill Payment Choices
Utility companies are under increasing pressure to offer new and innovative payment options, implement advanced billing systems to grow revenue and retain customers
By: Bharat Book Bureau
Utility companies are under increasing pressure to offer new and innovative payment options, implement advanced billing systems to grow revenue and retain customers, and to develop and market electronic bill payment and processing for greater efficiency and customer convenience. The number of utility companies is growing rapidly in the United States, and bill pay options are also increasing. As technology advances, methods for paying bills have become more numerous, varied and technologically advanced, and more companies offer customers the option of paying their utility bills from their own homes or offices.
Energy Business Reports reviewed leading U.S. utility companiesâ€™ web sites to determine what bill payment options are rising in popularity. The web sites generally contain information on various options available to customers for bill payment. This report offers an up-to-date perspective of how utilities are addressing the alternative energy bill payment options.
The research identified a number of trends and impacts of bill payment options. This report analyzes the benefits of various bill payment options for both companies and customers, and offers insights into the future of utility bill payment trends.
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