Customer Satisfaction - Latest News  

Valicom, a 100% woman-owned TEM company based in Madison, WI, is pleased to announce that customer satisfaction for the third quarter of 2009 was high once again. The final score for the third quarter of 2009 is reported at 3.54/4.00.

Eastern DataComm announced today that it has upgraded the Park Ridge School District’s antiquated and multiple location phone systems to a single ShoreTel platform.

CompassVision is an affordable, automated system, that gathers ongoing feedback from clients and customers regarding their recent interactions with your company. Gathering this information provides more accurate and evidence based decision making.

Customer service week is the perfect time to give back to your employees as well as show your clients and customers your appreciation. It is the first week in October of every year.

Customizable platform ensures that the right people get the right information at the right time

ABANA held an event in Saudi Arabia to present and demonstrate to Saudi banks the Talaris Teller Cash Recycler.

Challenging the NPS claims, Bob E. Hayes, Ph.D. publishes a new book, Beyond the Ultimate Question, showing that companies, to increase business growth, need to improve how they measure customer loyalty and structure their customer feedback program.

Eastern DataComm was recognized by ShoreTel for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.

Back in 1989, Duke McDowell was keenly aware of the need for a detailed specifications sheet for his new company, Sterling Custom Homes, Inc.

If you're fed up with dealerships turning you down for finance and feel that there's no way that you'll ever be able to buy a car, then you need to read on.

References-Online Interviews Customers of Texas’ Leading Small Business Broadband Phone Service Provider and Posts the Interviews Online

CallCopy cc: Discover Recognized for Outstanding Innovation

Information Builders Global Technical Support Department secures recognition as finalist for Customer Service Department of the Year by utilizing SSPA’s Support Staff Excellence Program.

Award-winning, premium housebuilder CALA Homes has achieved record levels of customer satisfaction and a significant increase in sales of new homes.

Asit Patel, a Managing Director at Firmenich (India), has joined the Board of Directors of DataInfoCom Inc.

The report offers an industry analysis and case studies that address specific questions as well as other metrics related to utility customer satisfaction.

CallCopy has received the highest Overall Vendor Satisfaction rating in a recent survey conducted by industry analyst DMG Consulting (DMG).

Rosen Honda Earns Honda’s Top Dealership Award. Gurnee, IL, February 12, 2009 – American Honda Motor Co., Inc. has announced Rosen Honda as a recipient of the 2008 Honda President’s Award. The award is presented to top Honda dealerships.

Echelon’s innovative approach sees its clients improve levels of customer satisfaction and stakeholder ‘value for money’.

Poolcenter.com has launched EPICCenter call center software that Integrates live chat,email, and phone calls to serve its customers better

Joining the likes of other mid-to-large size companies who are implementing a corporate blog in to their marketing strategy. Hopes to create an open-forum to communicate with clients and anyone interested in improving customer satisfaction.

Award Recognizes Nursing Homes’ Commitment to Quality

TheLifeInsuranceGroup.com launches its new business to help purchasers of life insurance meet needs and goals threw affordable life insurance.

Results from Custom Direct’s annual survey show significant improvement in all areas of customer satisfaction.

According to a new white paper by Impact Achievement Group, Customer Survey data gathering is not contributing to a better understanding of customers.

One in four dating site users have had a long term relationship with someone they have met searching for love online, reveals a new poll today by which.co.uk*.

The parent company of a number of popular ISPs has criticised the BBC’s Watchdog programme over its interpretation of information relating to customer satisfaction with Internet Service Providers.

‘Close to the Customer’ management briefings show how companies can harness fresh management ideas and current and evolving technologies to build closer links with customers, increase market-share and enhance profitability.