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Filter News Show All ResultsCategory - Health (x)Country - United States (x)State / Province - New Jersey (x)City / Town - Boonton Township (x) | Latest News - Health - United States - New Jersey - Boonton Township1 - 6 of 6 Press Releases
Good Communication Can Improve Patient Outcomes and Customer Satisfaction
A new self-training guide shows clinical and non-clinical staff in hospitals, clinics, labs and private practice how to improve their communication skills for improved outcomes and customer satisfaction.
2009-11-03, 58 views, By Sharon F. BenigsonBasic Yoga Techniques Help Healthcare Workers Manage Stress
A new self-training guide provides 23 exercises to help clinical and non-clinical healthcare professionals manage stress and improve their interactions with patients.
2009-10-16, 82 views, By Sharon F. BenigsonUnchecked Stress May Lead Healthcare Professionals to Deliver Poor Service
A new self-training guide provides a 10-step stress-management program to help clinical and non-clinical healthcare professionals manage stress and avoid burn-out.
2009-09-30, 77 views, By Sharon F. BenigsonDifficult Patients Challenge Even the Most Experienced Healthcare Professionals
New self-training guide identifies nine skills healthcare professionals must have to handle difficult patients.
2009-09-21, 104 views, By Sharon F. BenigsonCustomer Service Training Boosts Staff Confidence, Patient Loyalty and Referrals
New self-training guide identifies nine service skills healthcare professionals must have to provide the level of service patients demand.
2009-09-15, 114 views, By Sharon F. BenigsonProfessional Phone Skills Help Medical Facilities Set Themselves Apart
One area of training that is often lacking for both clinical and non-clinical staff is phone skills. A new self-training guide fills that gap.
2009-09-08, 100 views, By Sharon F. Benigson
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