Graphic Mint’s User Experience Renovation of Zarion Allocate gets Top-Rated People’s Choice Award

Nov. 17, 2015 - PRLog -- Dublin, 17 November 2015

Graphic Mint attended the 5th Annual User Experience Awards in New York City this week as excited finalists, and are delighted to announce that the User Experience Renovation of Zarion Allocate has been awarded the Top-Rated People’s Choice Award at the 2015 UXies in New York.

The Director of User Experience, Séamus Byrne received the People’s Choice Award on behalf of Graphic Mint and said, “This is a stellar moment for Graphic Mint on the global User Experience design stage. Personally, it is also a dream come true. Eoghan Hickey, Julián Becerra and I worked very hard to design an easy-to-use and useful User Experience, as well as a state-of-the-art User Interface for the Zarion Allocate software product. A huge thank you to all the people who voted for us.”

The Project

Graphic Mint’s User-Centred Redesign of Zarion Allocate humanised work allocation experiences by aspiring to create a level of user-centricity which had never before been achieved in work allocation software.

The redesign required us to take a useful but somewhat outdated tool and elevate it to an intelligent, relevant and modern standard. Through user research, framework design and detail design, the new Zarion Allocate is a product which gives financial service professionals pleasure to interact with and rely on.

Gerard Newman, CTO of Zarion Software commented, “The product has been designed and built around the User Experience. Thanks to the intuitive User Interface, our target audience can easily understand how the product can be used to drive productivity and improve service levels. It’s also easier for supervisors to learn how to use the product as everything is just so much more visible, and so much more intuitive. It’s much simpler for them to allocate work to the right person in the right place at the right time.”

Dynamic information presented in the User Interface now gives supervisors full transparency of team operations. The introduction of profile pictures has created game-changing empathy between supervisors and personnel, by simulating face-to-face interactions. This has humanised their professional relationships and tackled the anonymity of office environments. This enables them to make fairer, more democratic work allocation decisions. Control and ease-of-use has dramatically decreased the learning curve and established the trust users need to rely on the system as a valuable tool.

ENDS

About Graphic Mint

Graphic Mint are a User Experience Design and Innovation agency based in Poolbeg Street, Dublin 2. They are experts in all aspect of digital product design and testing, and recently opened dedicated usability testing labs in their city centre studio. From User Experience to service design, Graphic Mint's collaborative team are always creating meaningful experiences between people, processes and technology. The agency has been in operation in Ireland since 2007 and is run by Director of UX, Séamus Byrne and Director of Digital Strategy, Julian Becerra. This core team originally founded Graphic Mint in San Francisco, 2004 and have utilised the underlying principles of User Experience design for 20 years. For more information, please visit www.graphicmint.com.

About Zarion Software

Zarion Software is a leading software company, specialising in solving complex business problems for the global financial services industry. Their experience over almost 20 years of working with banks and insurance companies combined with their deep technology, expertise and innovative software products, enables them to deliver significant business benefits and simplify the complex for their customers. Zarion Software is headquartered in Dublin, Ireland. For more information, please visit www.zarion.com.

About User Experience Awards

“The UXIES honor the innovators behind the digital products and services that define our world.” – User Experience Awards 2015

The UXies inspire technologists to create human-centered products that solve real customer problems, based on exceptional case study which showcases outstanding digital product design and user-centered-design process. The UXies were the first Awards dedicated exclusively to showcasing the best in UX.  For more information, please visit wwww.userexperienceawards.com (http://userexperienceawards.com).