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Follow on Google News | Guavus Unveils New Revenue Assurance Application for the Cable IndustryLatest version of Pipeline enables usage based-billing and accounting while supporting next-generation standards to help future-proof MSO networks
By: Guavus Pipeline 5 empowers multiple systems operators (MSOs) with improved customer experience management (CEM) capabilities, while simultaneously paving the way for a variety of usage-based billing models. Pipeline 5 is also fully compatible with next-generation network infrastructures and service standards, including Data Over Cable Service Interface Specification (DOCSIS) 3.1, Converged Cable Access Platform (CCAP) and DOCSIS Provisioning of EPON (DPoE). Pipeline 5 enables MSOs to fuse Internet Protocol Detail Record (IPDR) data with other information, such as customer care, network and application data, to gain detailed insights into subscriber usage and behavior. The application harnesses the power of the Guavus Reflex Operational Intelligence platform, enabling faster time to insights through the use of real-time open source big data technologies, including Apache Spark and HBase. This creates a highly reliable, scalable and powerful data engine capable of processing data at up to ten times the speed of alternative offerings. Key benefits for MSOs include the ability to: · Support usage accounting and usage-based billing, with highly granular and accurate subscriber behavior data · Audit usage data and proactively pinpoint the source of any usage discrepancies introduced during any stage of the metering, rating and billing process. · Resolve customer billing disputes, with granular visibility into service consumption and subscriber behavior · Manage network congestion and enforce fair use policies to safeguard quality of service (QoS) for all subscribers · Make data-driven decisions regarding the cost of service delivery and identify upsell opportunities “Subscribers are cutting the cord in droves; abandoning fixed-term rigid packages in favor of flexible pay-as-you-go OTT services,” said Anukool Lakhina, Founder and CEO of Guavus. “By embracing usage-based billing, cable firms can offer the flexibility their subscribers crave by only charging for the data they consume. Yet to do so they need to have more granular, real-time visibility into subscriber consumption to feed into existing and next generation BSS frameworks. Pipeline provides that functionality while ensuring compatibility for next generation standards.” Pipeline’s open application programming interfaces (APIs) enable it to integrate seamlessly with operators’ existing infrastructure and back-office systems. Its modular architecture maximize flexibility in licensing options, enabling MSOs to reduce costs by deploying only what they need. The new release of Pipeline is fully next-gen-ready, providing support for DOCSIS 3.0 and 3.1 service definitions, as well as support for CCAP and DPoE infrastructures. These network technologies are essential as MSOs modernise their infrastructures to offer subscribers speeds of up to ten gigabits per second. “The arrival of next-generation network architectures and service standards are enabling operators to increase capacity and guarantee a higher QoS for subscribers, ensuring revenue assurance teams are able to better manage the profitability of their network environments,” About Guavus Guavus solves the world’s most complex data problems. Proven across Fortune 500 enterprises, Guavus provides a new generation of analytically powered big data applications to address specific business problems for next generation service assurance, next generation customer experience management and the Internet of Things. The products are enabled by the Guavus Reflex® operational intelligence platform (http://www.guavus.com/ ### Contacts: US: UK: Terry May Cathy O’Neill Flashpoint Media Spark Communications Tel: +1 321-632-1690 Tel: +44 207 436 0420 terrymay@flashpoint- End
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