Blue Heron Successfully Completes CC&B Upgrade for Natural Gas Utility, SaskEnergy

ROCHESTER, N.Y. - July 21, 2015 - PRLog -- Blue Heron Consulting (BHC),working alongside system integration partner CGI, went live with another successful on-time, on-budget implementation of Oracle Customer Care and Billing (CC&B) on May 25 at SaskEnergy, located in Regina, Saskatchewan, Canada.

BHC/CGI upgraded SaskEnergy from version 2.3 of CC&B to version 2.4. BHC’s assignment was to provide both technical and functional architects, solution center designers/developers/testers, and a solution center architect to participate in all phases of a standard upgrade project, with a heavy emphasis on testing.

BHC has been engaged at SaskEnergy working alongside CGI for more than six years providing CC&B system integration/managed services. The two partnering companies were selected via an RFP process to implement Oracle’s CC&B in 2009.

SaskEnergy delivers the benefits of safe, convenient and environmentally friendly natural gas to the province. Upgrading the utility’s CC&B application and the underlying supporting software allows the company to better meet the needs of its customer base of more than 380,000 residential, farm, commercial and industrial consumers.

About Blue Heron Consulting

Blue Heron Consulting (BHC) is a 100 percent utility-focused system integrator that has served the utility industry for 15 years. In addition to Oracle CC&B CIS implementations, BHC has deep experience integrating and supporting business intelligence (BI), workforce asset management (WAM) and mobility solutions.

Founded in 1999 by industry thought-leaders—many of which still work for BHC—BHC has provided more than 30 utility clients with objective, high-quality consulting and value-based systems integration services.