CRMPlus Consulting Wins Johns Eastern as a new Infor CRM Client

TAMPA, Fla. - June 26, 2015 - PRLog -- CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce the addition of Johns Eastern to their Infor CRM client list.

Johns Eastern Company is a claims handler serving insurance companies, self-insured entities such as large corporations and governmental organizations as well as international clients. By moving to an on-line CRM solution, Johns Eastern is expecting to better serve their clients with a tool that manages prospects, clients and past clients in addition to vendors

When asked why they chose Infor CRM Frank Feldman, Director of Client Development responded, “One of the reasons we selected Infor CRM over SalesForce is that we felt we would receive better after implementation support. I am glad that that has turned out to be the case.”

"Our priority was to expedite deployment allowing Johns Eastern Company to begin reaping the benefits of a full featured CRM application very quickly.” states Charles Kemmerer, president of CRMPlus Consulting. “We did this by using a phased approach. First - get the tool in the users hands. Next we will begin to automate work flow and business process. This phased approach will prove to be more economical and allow them to become familiar with the tool as we build and customize the application to their unique business needs.”

Johns Eastern Company will now be able to utilize classifications by industry and client type.  This will allow them to track and follow up with prospects as well as current clients who are ready for contract renewals. They’ll save significant time filing and retrieving data. The on-line CRM solution will also make proposal information readily available to all their staff.

About CRMPlus Consulting
With decades of combined experience in Customer Relationship Management (CRM) software, the team at CRMPlus Consulting has the expertise to fully understand business requirements and what is needed to help clients achieve long- and short-term goals. Tampa based, CRMPlus Consulting has worked with clients in the health care, construction, insurance, and technology industries, just to name a few.  With a thorough review of company workflow and processes, CRMPlus can recommend a solution based on a client’s needs and budget that will provide a better understanding of how customers are managed at each and every stage of the relationship. Contact CRMPlus Consulting for your Customer Relationship Management (CRM) consulting needs www.crmplusconsulting.com.

About Infor CRM
Infor CRM provides a complete view of customer interactions across sales, marketing, customer service and support so teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. Powerful process automation capabilities and a highly customizable platform help organizations achieve stronger sales results. Infor CRM offers flexible data access options including desktop, Web, mobile and cloud-based user interfaces.  Visit our website for more information on Infor CRM.