OMA Emirates launches Managed Services for Banks

Fulfilling the demand for these services in the region and to focus on business expansion
By: OMA Emirates
 
SHARJAH, UAE - May 26, 2015 - PRLog -- Sharjah, United Arab Emirates, May 26, 2015:       OMA Emirates, a provider of cutting edge technology for the payment industry today announced the company’s launch of end-to-end OMA Managed Services for banks.  . The new addition to the company’s portfolio provides banks with onsite teams to manage Terminal and POS services, POS Network Services, ATMs, Remote IT Infrastructure and Payment Solutions.

The new OMA Managed Solutions has no ownership costs for banks and financial institutions and provides 24/7 skilled onsite or offsite manpower. It provides them with a cost effective alternative along with the benefits of smoother card production in order for the banks to achieve better customer satisfaction.

“We have been specialists in the payments industry and the move into providing Managed Services for banks is a natural progression which will capitalize on our existing infrastructure, business know-how and hands-on experience. The business opportunity is further strengthened with our world class vendor partners that include Ingenico, CIM and Safenet, Thales who enable us to provide sophisticated solutions,” said, Niranj Sangal, Group CEO, OMA Emirates – Solution Gulf.

There is an increased demand by banks and financial institutions to adopt managed services either partially or fully. Added to the impact that these services bring to reducing the cost strain, more banks are relying on the attractive proposition of operational excellence and the diverse service models made available by managed service providers. Additionally, with quick technology advancements, the burden of maintaining and upgrading IT infrastructure can also be tackled by managed service.

“Broadly grouped, OMA Managed Services will cover leasing of Terminal and POS services, POS Network Services, ATMs, Remote IT Infrastructure and Payment Solutions. Our skilled and professional project management teams are capable of providing adequate and timely guidance with clear focus on meeting project deadlines and ensuring that each project is within budget and in line with the bank’s business objectives,” Sangal added.

To suit the unique business demands of banks, OMA Managed Services will also cover POS Support Services for bank and financial institution. This will cover support services for new POS terminals supplied or the existing POS base, peripherals and supplies. This is not just cost beneficial but will also adhere and support all Payment Card Industry (PCI) compliance standards. The POS Network Services will also provide standard or custom-tailored solutions including managing POS network, transaction routing and switching, software management, onsite or remote services and hardware maintenance.

Within the ATM services, OMA Managed Services is capable of providing essential ATM network management for banks to provide services to their customers. Simultaneously as a transaction provider, the company will customize technology solution packages to connect ATMs and also connect to national and international networks. The fully compliant ATM services are provided using tried and tested software and mandated international standards.

The Remote Monitoring and Management Services follows a proactive approach and has a unique model of onsite, offsite and offshore of IT infrastructure to cover servers, desktops, laptops, network devices, backup, printers, etc, partially or fully. The 24/7 service supports banks in utilizing the advanced technology to their full capacity with technical staff that provide services to the banks with PCI compliance standards.

On the Payment Solution front the company is capable of handling Switching Services and Automated Payments. The former provides outsourced transaction switching services for ATMs, POS, Internet and any other transactions based on a card on behalf of banks and retailers. The services are delivered from secure, certified and proven centres that are designed to operate 24/7 while using tried and tested software that is fully compliant with all the mandated international standards.

The one-stop-shop array of OMA Managed Services introduced both on and off site for banks and financial institutions provides higher level of competencies with strong Service Level Agreements (SLA) that guarantee the best ROI. OMA Emirates will take the service across its business reach and into the Middle East, Asia and parts of Europe.

About OMA Emirates-Solution Gulf

OMA Emirates-Solution Gulf is a leading service provider in the Middle East to the payment industry providing cutting edge technology solutions in the area of card personalization, payment issuance and payment acquiring systems through a global delivery platform. The company aims to help businesses achieve the highest efficiency levels possible by drawing on extensive and thorough research as well as hand-on experience with a large profile of high-performance businesses. OMA Emirates-Solution Gulf services together with the strategic partnerships with leading world-class technology partners have been designed to provide clients with a seamless customer experience throughout the interaction process.

For further information, contact:

Vice President – Marketing & PR

OMA Emirates-Solution Gulf (Ingenico)

Sharjah, UAE

Tel: +971 6 573 0000

Fax: +971 6 573 6500

Email: marketing@omaemirates.com

For further press information, please contact:

Michelle Silva

OAK Consulting FZC

Email: michelle@oakconsulting.biz

Mob: +971 50 781 8568

Contact
OMA Emirates
***@omaemirates.com
+971 6 573 0000
End
Source:OMA Emirates
Email:***@omaemirates.com
Tags:OMA Emirates, Managed Services
Industry:Financial, Technology
Location:Sharjah - Sharjah - United Arab Emirates
Subject:Services
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