KW Property Management & Consulting Relocates to Larger Broward Office

FORT LAUDERDALE, Fla. - May 11, 2015 - PRLog -- KW PROPERTY MANAGEMENT & CONSULTING (KWPM), a statewide leader in turnkey property management, has relocated to a larger office in Broward County to better serve its association clients in the tri-county area. The new Fort Lauderdale office, with approximately 2,750 square feet, is nearly twice the size of its previous location. The new office is located at 13794 NW 4^th Street, Suite 208 in the 612-acre Sawgrass Corporate Park.

“Since we first opened our Broward office in early 2013, we have enjoyed tremendous growth reaching three-year sales goals in just 18 months,” said Robert White, co-managing director, KW PROPERTY MANAGEMENT & CONSULTING. “The new office provides extra office space for staff as well as additional room to grow.”

“We have established a reputation in the property management industry for the investment we have made in state-of-the-art technology and our emphasis on concierge-level hospitality training,” said Regan Marock, LCAM and executive director, KW PROPERTY MANAGEMENT & CONSULTING. “Along with being an independent service provider, these two core competencies have set us apart from the competition.”

The company currently handles residential property management services for the following condominium and homeowner association clients in Broward and Miami-Dade Counties. Below is a list of some of the properties in the company’s South Florida portfolio.

Broward County

·      Silver Shores, a 1,249-unit condominium association in Miramar

·      Pembroke Shores, a 1,182-unit community association in Pembroke Pines

·      Tao Sawgrass Condominium Association, a 369-unit luxury high-rise in Sunrise

Under construction in Broward

·      Metropica, a multi-tower mixed-use project in Sunrise that includes 2,500-unit condominiums, 1,250-unit high rises and 300-unit town homes

·      Sabbia Beach Condo, a 72-unit mid-rise in Pompano

Miami-Dade County

·      Arlen House East Condo, a 600-unit high rise in Sunny Isles

·      Ocean One Condo, a 241-unit high rise in Sunny Isles

·      Peninsula II Condo, a 223-unit high rise in Aventura

Known for its outstanding customer service, KWPM focuses on providing superior property management services for condominium and homeowner associations with a substantial number of employees on site to provide a high level of service.

In 2014, KWPM strengthened its state-of-the-art ‘concierge’ hospitality training program that enriches residents’ experiences with added convenience, comfort, empathy and excellent concierge services by adding advanced training to all employees from the janitorial staff to the owners of the company. Launched in 2012, the program was modeled after two of the premier hospitality rating systems in the world known for identifying and defining excellence. This behavior-based training helps all staff (not only concierge personnel) develop empathy, compassion, graciousness and thoughtfulness as part of an overall customer service program.

Customized for each property, the program teaches specific staff members the importance of listening, of highlighting the individuality of each property and using the information provided to respond appropriately. Examples at specific properties include dinner reservations, repair appointments, entertainment and event tickets, stocking residential units with food, floral delivery and taxicab services.

KW PROPERTY MANAGEMENT & CONSULTING is headquartered in Miami with offices across Florida in Fort Lauderdale, Bonita Springs/Naples, Tampa/Clearwater and Orlando; plus New York City, Charlotte, NC and Bimini Bay in the Bahamas. With more than 900 employees, the company provides a professional and independent approach to residential property management. From upscale high-rises, to homeowners associations and garden-style townhomes, KW PROPERTY MANAGEMENT & CONSULTING manages more than 55,000 residential units and 220 residential properties. For more information, visit www.kwpropertymanagement.com.