Why is Tentacle the Best Telemarketing Software for Inside Sales?

 
MUMBAI, India - April 14, 2015 - PRLog -- (April 14, 2015)- Equipping yourself with the best telemarketing software for inside sales is possible through Tentacle with quality service for your telemarketing needs. Any business dealing with goods or services that would like to promote and boost their sales through the technique of telemarketing, can convert customers looking to purchase their products or avail of their services. Many renowned and famous corporate houses outsource the telemarketing wing in order to get proper focus on sales.

Tentacle helps in communication between the customer as well as Telecaller without any hindrance. During the process of selling or even once the telesales executive makes an offer, the Tentacle software will easily allow access for live clarification on any specific question asked by the customers to telesales personnel.  Thus, the software contributes in making the potential customers understand every single detail of the product or services of a business.

Visualizing the Sales Pipeline

Tentacle Telemarketing Software helps in visualizing the sales pipeline effectively: the call reports and analysis clearly show the number of prospects (and the percentages) at various stages of the pipeline. The assigned call-backs and automatic reminders ensure follow-ups and lead closures. Even the Managers in the BPOs like Tentacle, since they no longer have to force their team members to use complicated CRMs as Tentacle’s user interface is inbuilt with segment customized reports and a CRM.

Analysis of Leads and Data Sources

With the best telemarketing software, it is possible to identify whether the database that you are using has worthy prospects. Sometimes the database that has been used by the telesales person is completely worthless, but, the companies and the seniors do not understand this due to lack of an effective telemarketing software.  Tentacle, being one of the best inside sales telemarketing software easily allows a clear analysis of the quality of the database and/or the source of the data/leads. If the database is genuine, Tentacle will ensure it is utilized to its maximum and lead generation will be quite easy.

Solving Customers Queries, Helping Make Renewals, Cross-Selling & Up-Selling

Customers are the lifeblood of every business. The telemarketing software not only boosts the sales but also helps solve customer queries by establishing a clear communication channel and recording all details at various points of the conversation, all in a convenient format. For future follow up conversations, such as renewals, cross-sell or up-sell, the Telesales person has all the information available on one screen including earlier call recordings, comments, and questions (etc.). Future, and continued selling, is made that much easier.

Advantage of Outsourcing

Outsourcing is done by most corporate houses as this helps in reducing resources spent on non-core activities by the mother company with delegation of responsibility to a BPO. Tentacle software helps in creating effective outsourcing and also creates wider scope of employment. Boosting sales will be possible by not spending more than needed on the employees who are on the payroll of the particular corporate house. The workflow is distributed among sales personnel and telesales individuals without over burdening only a few employees.  Since Tentacle can be used through an App on a mobile phone and the Telecaller can be present at any locations, this helps the Company in reducing its Operating Cost, gain access to many more quality Telesales personnel and still monitor the entire process effectively to ensure Sales targets are met.

Please visit http://www.tentaclecloud.com/ for additional information

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Tags:Telemarketing Software, Best Telemarketing Software
Industry:Business, Telecom
Location:Mumbai - Maharashtra - India
Subject:Products
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