Capita Conferences Tenant Engagement - Friday 22nd May 2015, Central London

LONDON - March 31, 2015 - PRLog -- Capita's well-established Tenant Engagement Conference comes as housing associations and local authorities are seeking innovative solutions and robust mechanisms to optimise and sustain residential involvement more than ever before.

With input from senior housing representatives and award winning housing associations, this interactive forum is designed to showcase outstanding providers and share best practice ideas to inform your tenant involvement strategy and ensure meaningful participation.

As Universal Credit is rolled out nationally and consumer regulations are re-focused, now is the time to ensure your organisation is able to demonstrate effective resident led self-regulation, co-regulation and tenant scrutiny.

Placing emphasis on increasing customer satisfaction, driving business performance and demonstrating value for money (VfM), this event focuses on key issues including:

Evidencing the impact and maintaining the momentum of scrutiny panels
Achieving effective co-regulation and sustaining the interests of younger tenants
Harnessing the benefits of digital inclusion and building financial resilience to support residents through welfare changes
Analysing the financial impact of tenant engagement

Attend to ensure your organisation has in place robust engagement strategies which maximise and retain tenant participation and secure wider organisational efficiencies.

For further information visit

http://www.capitaconferences.co.uk/public-sector-conferences/detail/article/tenant-engagement-conference-10.html?code=SMMK

or contact Ben Aslet / ben.aslet@capita.co.uk / 0207 960 7711