Gauging Passenger Experience made easy! HappyOrNot® Partner Smarte Carte® exhibitor at ARN 2015

March 9, 2015 - PRLog -- Official HappyOrNot Partner Smarte Carte is exhibiting at ARN 2015 in San Diego, California, bringing with them the opportunity for all attendees to see and learn about the award-winning HappyOrNot customer experience measurement solution that is taking new heights in Passenger Experience improvement!

Already in over 50 airports worldwide, some of which include such USA airports as SeaTac, Orlando, and Fort Worth, security services such as Securitas, as well as such airlines as Emirates and Turkish Airlines, HappyOrNot has been rapidly popping up all over the USA following its opening of its second operational location in Florida, USA.

Smarte Carte, the well-known and established US-based corporation providing passenger and guest services for airports worldwide, is a proud Partner of the HappyOrNot solution and will be showcasing such at ARN 2015, booth # 109.

Over 7 million passenger feedbacks have been collected to date by long-time client Heathrow BAA with the HappyOrNot service. It has enabled them to create a positive interaction between the staff and passengers, and make continuous improvements in their service performance.

HappyOrNot has helped its clients to improve traveller satisfaction by up to 10% per year – the key being our easy to approach smiley feedback terminals and intelligent reporting service combination that takes no effort from the passenger to engage with, and gives clear and understandable result data to management which can be immediately turned into actionable results. Even in the fast paced environment of airport travel, HappyOrNot captures up to 20% of passenger feedback, daily, speaking to the intuitiveness and effectiveness of our solution.

Meet our Partner Smarte Carte to get a hands-on experience of your own of our smiley feedback terminals, and learn about how they can help your organization improve its customer satisfaction too!

You can read more about how HappyOrNot serves the Transportation industry here: http://www.happy-or-not.com/happy-or-not-for-transportation/ (downloadable PDF also available).

About HappyOrNot

HappyOrNot® helps its clients to develop their service experience and sales through continuous monitoring and reporting on customer satisfaction levels. We serve such sectors as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, automotive, and public and governmental services. The HappyOrNot service has received several awards and recognition by major medias such as Daily Finance and USA Today, and featured on Fox Business, Bloomberg International and U.S., and CNBC. HappyOrNot is currently being used by nearly 1,000 retail and service chain organizations across 50 countries. Visit www.happy-or-not.com

See 3 minute video presentation: https://www.youtube.com/watch (https://www.youtube.com/watch?v=Hf5i3Xtd5hY)