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Follow on Google News | Soundview to Host Interactive Webinar with Alan Williams and Alison WhybrowPhiladelphia, Pa. ― Soundview Executive Book Summaries will host an interactive webinar on February 12th with business authors, Alan Williams and Alison Whybrow to discuss the concepts in their latest book, The 31 Practices.
By: Soundview The 31Practices® Alison Whybrow is award winning Chartered and Registered Psychologist and Supervisor who coaches senior and high potential leaders across industry sectors. She works with individual and system strengths, combining theoretical depth and pragmatism to create a world in which people can flourish. Whybrow challenges clients to live up to their potential and to get out of their own way. She is completely focused on her clients, provoking their learning and growth and is intellectually nimble, bringing academic and practical depth with 20 years of experience working with clients in heavy industry, banking, health and media. Alan Williams coaches service sector organizations, internationally and in the UK to deliver inspiring service for competitive advantage. He created the 31 Practices concept and approach. With more than 20 years of senior leadership experience in customer service based businesses, Williams has a track record of success in devising holistic SERVICEBRAND strategies and then using deep operational experience to turn the creative thinking into sustainable, practical reality. He is a Fellow of the Institute of Hospitality, a Board member of the British Quality Foundation, a past President of the Meetings Industry Association and a Steering Group member of the recently formed UK Values Alliance. You Will Learn: • About 31Practices® • How this concept is underpinned by psychology theory from a number of areas such as mindfulness, awareness, internalization, positive reinforcement and imprinting. • How to create and deliver your own unique “personality” • How employees play a co-creation role and take ownership for development of the way the tool is used. • How 31Practices is embedded into all operating processes, particularly in the areas of people management, communication and recognition so they become part of the way things are done. About Soundview Executive Book Summaries Founded in 1978, Soundview Executive Book Summaries pioneered the concept of distilling the key points and ideas of full-length business books into easy-to-read 8-page text and 20-minute audio summaries, helping readers maximize their time and business intelligence. They have continued to enhance the summary content with author interviews, interactive author webinars, and video interviews with executives. Soundview’s 100,000+ subscribers worldwide include CEOs, government leaders, entrepreneurs, business consultants, academics, and students. Soundview is a part of the Philadelphia, Pa.-based Soundview, Inc. Visit http://www.summary.com/ End
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