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Follow on Google News | Another Feather In Teckinfo Solutions Pvt. Ltd.'s CapTeckinfo wins Technoviti 2015 for Most Innovative Call Centre Software
Teckinfo's call center solution InterDialog UCCS was recognized for the its innovative & disruptive technology in the BFSI sector. Interdialog UCCS with fetures like high availability & Redundancy, multi level selfservice IVR & advance dialing logic is a highly scalable and robust call center software.Teckinfo’ Teckinfo’s Banking Solutions offers dedicated Banking Helpdesk Services, which increase the efficiency and convenience of your company, by providing constant live customer support availability 24*7-365 offering a variety of services. including: support for employees and customers, and complete start-to-finish automation of processes ranging from simple financial transactions to credit analysis and account processing. It may be used to provide information, online/Offline verifications, Lead management, Recovery, or conduct more complex transactions such as providing opening information etc. The solution has helped to improve processes for some big names in the industry. Incorporated in 1995, Teckinfo is a leading provider of Unified Contact Center, Customer Interaction Management, Help Desk And other Work Force Management Solutions. These solutions facilitate organisations with avenues to engage their customers while working towards improving the overall customer experience. For more information on their state-of-the- End
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