Improved Customer Service Essential in Global Competitive Market

Jan. 27, 2015 - PRLog -- Picking Perfection newsletter reported that the average holiday shopper spent $804.42 and holiday sales in November and December 2014 reached $616.9 billion. Amidst this surge in consumer spending, customer service rightfully gets its time in the spotlight. Superior service providers never take customers for granted, they remain ever vigil for ways to celebrate the joy of partnership and express sincere gratitude. The retail landscape is more competitive than ever and international customer service expert Dr. Chip R. Bell asserts that businesses must harness “the power of extra” during this holiday season in order to retain customers. “Extra” is not about “more for less;” it is an attitude of generosity—extra joy, extra empathy, and extra energy. The author of the upcoming book, “Sprinkles: Creating Awesome Experiences through Innovative Service,” warned, “Neglect is more dangerous than strife; indifference is more costly than error.

Picking Perfection newsletter, shares methods, modes, and tools used in a variety of industries.  The weekly newsletter examines best picking practices. Leaders are looking for a competitive advantage, have dynamic and experienced sales forces, and have a corporate culture which is customer-focused and intent on building long-term relationships with satisfied customers.  This is spoiled when a single product is not correctly picked.

Picking Perfection brings important and interesting information to those in the material handling, warehousing, distribution, and manufacturing sectors. From best practices to industry data, this weekly communique reports trend data, process improvement, and technology evaluations about picking, packing, shipping and profitability.

Pcdata USA will be exhibiting at ProMat Conference Booth #4564 in Chicago, IL from March 23-26, 2015.

Pcdata USA’s Pick-to-light systems are part of a lean process, offering shorter throughput, fewer errors, and significant cost savings; the results: increase customer satisfaction, increase ability to supply products, and process transparency. Traditional picking methods are one of highest expenses when operating a warehouse. Pcdata USA lowers that cost through leading edge Pick-to-light systems. Unlike implementation products, the easy installation solution is resulting in huge product growth throughout North America.

Pcdata USA is a global logistics systems leader for supply chain automation. Pcdata USA offers affordable out-of-the-box warehouse optimization solutions. Contact Pcdata USA at (855) 844-1086. Follow Pcdata USA on Twitter @pcdatausa.

Pcdata USA
www.pcdatausa.com
Antonio Rodrigues
Senior Manager
sales@pcdatainc.com
732-991-5974